Service Administrator
Location: Runcorn
Rate: £15.92 per hour
Contract: 6 Months
Hours: 37.5 hours per week
Working Pattern: Monday – Friday, 8:00am – 4:00pm
A global healthcare and medical technology organisation is seeking a Service Administrator to support its service operations team on a 6-month contract.
This role is responsible for coordinating service activities, managing engineer schedules, maintaining accurate records and ensuring customers receive a high level of support throughout the service process.
The successful candidate will thrive in a fast-paced environment, be highly organised and capable of managing multiple priorities simultaneously.
Responsibilities:
- Planning and managing preventative maintenance and service schedules
- Allocating work to field technicians based on location, capacity and skill set
- Coordinating service appointments with customers and engineers
- Managing service jobs and maintaining accurate system records
- Monitoring schedules, service performance, backlog and operational risks
- Supporting general office administration and data management activities
- Managing the dispatch of repaired units and recording parts usage
- Processing inbound equipment and coordinating with customer service teams
- Maintaining compliance and service documentation
- Supporting reporting and administrative projects as required
About You:
- Experience working within a fast-paced administrative, service coordination or customer support environment
- Strong organisational skills with the ability to prioritise multiple tasks
- Excellent attention to detail and accuracy
- Confident communicator with a professional telephone manner
- Intermediate Microsoft Office skills, particularly Excel and Word
- Experience using ERP and CRM systems
- Experience with SAP S/4HANA and Salesforce highly desirableComfortable working under pressure and adapting to changing priorities
- Strong problem-solving and coordination skills
If you're interested in the above role then please click apply or get in touch to discuss further.Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.
indscientific123
Pay: £15.92 per hour
Work Location: In person
