Serviced Accommodation Operations Manager
Belmont Places
Location: Stamford & surrounding areas
Due to continued growth, Belmont Places is looking for an organised, proactive, and detail-focused Serviced Accommodation Operations Manager to oversee the day-to-day operations of our growing portfolio of serviced accommodation properties.
This is a key role responsible for ensuring our properties are consistently guest-ready, operationally efficient, and maintained to the highest standards. You will coordinate housekeeping, quality control, suppliers, and property processes to deliver an exceptional guest experience.
You will play an important role in improving systems, maintaining standards, and supporting the continued growth of the business.
Key Responsibilities
Property Operations & Quality Control
- Oversee daily operations across a portfolio of serviced accommodation properties
- Ensure every property meets high standards of cleanliness, presentation, and guest readiness
- Conduct regular property inspections and identify improvements or maintenance requirements
- Carry out quality checks following cleans and changeovers
- Resolve operational issues quickly and efficiently
Housekeeping Management
- Coordinate housekeeping schedules, turnovers, and property changeovers
- Support and manage housekeeping teams to maintain consistent standards
- Arrange cover for last-minute changes, urgent cleans, or operational requirements
- Provide clear communication, guidance, and support to housekeeping staff
Stock, Linen & Supplier Management
- Manage linen, toiletries, cleaning supplies, and operational stock levels
- Coordinate with laundry providers and external suppliers to ensure reliable service
- Monitor supplier performance and help improve processes where required
- Ensure properties are fully prepared for guest arrivals
Systems & Process Improvement
- Use property management systems and scheduling tools to monitor tasks and workflows
- Maintain accurate operational records and checklists
- Identify opportunities to improve efficiency, reduce issues, and raise standards
- Help develop and implement operational procedures as the business grows
Guest Experience & Problem Solving
- Support smooth guest stays by ensuring properties are maintained to a high standard
- Respond to urgent operational matters and coordinate solutions
- Work closely with management to maintain excellent guest satisfaction
About You
We’re looking for someone who is:
- Highly organised with strong attention to detail
- Reliable, proactive, and able to work independently
- Comfortable managing multiple properties and priorities
- A confident communicator who can coordinate teams and suppliers
- Solutions-focused with a practical approach to problem solving
- Passionate about hospitality, property standards, and guest experience
Experience in serviced accommodation, hospitality, housekeeping management, property operations, or facilities coordination is preferred.
A full UK driving licence and access to transport is preferred due to travel between properties.
The Opportunity
- Flexible working arrangements
- Part-time or self-employed opportunities initially, with potential to develop into a long-term role
- Opportunity to take ownership of operations within a growing accommodation business
- Ability to shape processes, standards, and systems as the portfolio expands
Job Types: Part-time, Freelance
Pay: £18.50 per hour
Experience:
- Housekeeping: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Location:
- Stamford, Lincolnshire (preferred)
Work Location: In person
