Clearwell Mobility is the South East's leading retailer of mobility aids for the elderly and less able. Established in 2004 we have 11 showrooms and are now recruiting for a friendly Field Service Engineer to provide support to our customers on a wide range of mobility equipment and stairlifts.
Most of the work takes place at customer's homes throughout East & West Sussex, Surrey and western parts of Kent. This is a crucial role for the company and for our customers who rely heavily on their equipment.
The hours are Monday-Friday 8.00am-4.00pm (40 hrs per week)
What you'll be doing:
- Providing after sales care for mobility scooters, wheelchairs, stairlifts and other mobility aids
- Visiting customers in their own homes to service, diagnose and troubleshoot technical issues
- Installation, servicing and maintenance of stairlifts and ramps
- Ensure that all installations and repairs are completed to the highest safety and quality standards.
- Manage workload effectively and ensure a timely delivery of services.
- Keep accurate records of work completed, including job sheets and service reports.
What we can offer you:
- Fully expensed company van, iPhone, laptop, uniform and tools
- 28 days holiday including bank holidays
- Long service holiday bonus days
- Company pension scheme
- 20% Staff discount
- Company social events
- Ongoing training and development opportunities, allowing you to reach your full potential
- Great job satisfaction from helping customers regain their independence
What we're looking for:
- Strong technical troubleshooting and problem solving skills.
- Basic understanding of DC electrical circuits and simple testing procedures is an advantage
- Good communication skills - written, listening and verbal – ability to deal with mainly elderly and disabled customers in an empathetic and patient manner
- Able to work under pressure
- Full valid UK driving license (less than 6 points)
- Clean DBS record
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
Job Type: Full-time
Pay: £30,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Education:
- GCSE or equivalent (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
