Libraries and Museums are looking for a Visitor Services Supervisor to oversee the day-to-day delivery of a five-star visitor experience at the Wardlaw Museum and Bell Pettigrew Museum of Natural History. The postholder will supervise a small team, ensuring the highest standards of enjoyment for visitors, developing retail sales and maintaining security and safety. They will play a central role in delivering our vision to reimagine what a museum can be through curiosity and conversation. The successful candidate will have customer service and retail experience, excellent interpersonal skills and an ability to supervise a team.
Employees of the University have access to a wide range of staff benefits including:
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
- 30 Days Annual Leave plus 5 Public Holidays.
Further information and informal enquiries may be directed to Cathy Cruickshank, Retail and Operations Officer: [email protected]
At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy. We are committed to creating a fair, inclusive and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter.
We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions
This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on [email protected].
Closing Date: 27 July 2026
Please quote ref: CG1262DD
Libraries and Museums
Salary: £25,353 - £26,707 per annum, pro rata
Start Date: As soon as possible
Hours: 31 hours per week
