About us
At Fettle, we’re on a mission to reinvent bike repair—making it modern, accessible, and hassle-free. As the UK’s fastest-growing and most progressive bike repair network, we’re built around cyclists’ needs. Following a major acquisition, we’re expanding nationally alongside the UK’s largest automotive service network. We’re passionate about cycling and committed to helping people travel sustainably. If you’re ready to deliver top-tier service with zero faff, read on.
The role
We’re looking for a reliable and experienced Van Driver to support our North London stores by collecting and delivering customers' bikes for servicing. You’ll play a key role in ensuring smooth and timely repairs, keeping our customers moving.
Key accountabilities
*Safely operate a company-provided van to collect and deliver bikes across London. *Follow scheduled routes to ensure on-time pickups and drop-offs. *Handle bikes with care, ensuring they are securely loaded and unloaded without damage. *Perform basic inspections of bikes before transportation, noting any visible issues. *Communicate effectively with store managers, customer support, and customers to coordinate schedules. *Keep accurate records of deliveries, including customer signatures and any required paperwork. *Follow all traffic laws, safety regulations, and company policies while on the road. *Conduct routine vehicle checks and report any mechanical issues. *Assist other departments as needed, such as stock and goods transfers.
Skills & experience
*Valid UK driver’s license with a clean driving record. *Proven experience as a van driver (ideally in a commercial or delivery role). *Good knowledge of London’s roads and neighbourhoods. *Strong driving skills with a safety-first mindset. *Physically fit, able to lift and carry bikes as needed. *Good communication and customer service skills. *Basic bike mechanics knowledge is a plus but not required. *Flexibility to work varied hours and occasional weekends if needed.
Other
What’s in It for You? *Company-provided van, fuel, insurance, and congestion charges covered *Opportunities for career growth within a fast-expanding company *Employee discounts on bike repairs and merchandise *Exclusive My Pit Stop discounts – enjoy savings on high street brands and 4-5% off your grocery shop!
Job Reference: FETTLE00109
