The Royal Surrey Foundation Trust is seeking to appoint a Screening Officer to join the NHS Bowel Cancer Screening Programme’s Southern Hub team located on the Surrey Research Park in Guildford.
This team forms one of five hubs providing Bowel Cancer Screening in England; the Southern Hub serves a population of 16 million people across the South of England.
The Hub invites all 50-74 years olds within its population for bowel screening using a home test kit called FIT (Faecal Immunochemical Test). The Hub provides a free phone helpline service, a modern laboratory and liaises with 18 Screening Centres in their provision of colonoscopy investigation for all participants who require further investigations.
You will join a team of 25 Screening Officers who are essential in delivering the Hub’s daily operation. Screening Officers work across the core areas of the Hub including:
- Being the first point of contact and supporting the public on our busy telephone helpline.
- Processing of FIT kits in our laboratory, from kit receipt through to issuing the result.
- Undertaking administrative duties to ensure we are providing a high quality service for our population.
- Making suggestions and contributing to a culture of continuous improvement.
This role suits individuals of all backgrounds who have strong spoken and written communication skills, and able to follow documented processes and instructions.
The Hub has free onsite parking and is located on the Surrey Research Park in Guildford. The Hub building is light, spacious and close to the local amenities of the Royal Surrey Hospital.
Applicants are highly encouraged to visit the Hub prior to applying to gain a better understanding of the role and service.
As a member of the Bowel Cancer Screening Hub to act as, Screening Officer providing support and guidance for users of the service on a day to day basis. To ensure less experienced and junior staff are supported day to day both within the laboratory and helpline. The Screening Officer will work closely with the Team Leaders ensuring a smooth running service at all times.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients’ homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter’s Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video:
https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
The post holder will work in both the Hub Laboratory, Helpline, and Administrative areas. The proportion of time spent in each area will depend on the needs of the service. As the programme develops there will be opportunities for staff to develop their skills in specific areas.
Be competent in the use of Bowel Cancer Screening Software (BCSS), identify population cohorts for screening and arrange for the circulation of letters, leaflets and test kits, make a computerised record of test results, and extract from the system data required for quality monitoring and reporting.
Receive and respond to telephone calls from participants, relatives, members of the public and other professional’s organisations using prepared guidelines in an efficient, helpful, tactful and compassionate manner.
Undertake specimen reception and recording in accordance with an approved procedure.
As a competent member of the team, be on hand to guide, train and supervise the work of new and junior team members.
