Job Title: Learner Recruitment and Reception Officer x 4 roles
Type of Business: Public Sector
Location: Rotherham, Worksop & Swinton
Salary: £13.50/hour
Duration: 37hrs - Temporary - 6th July 2026 to 25th September 2026
GI Group are seeking an experienced Reception/Administrator for our public sector client in Rotherham.
As part of their Learner Recruitment Team, you'll provide a professional, welcoming and high-quality reception and enquiry service to both internal and external customers. You'll be the key point of contact for potential and existing learners - ensuring every interaction is positive, informative and supportive whether face-to-face, by phone or online.
What You'll Be Doing:
- Deliver a professional reception service and act as a warm, helpful first point of contact.
- Provide pre-entry information, advice and guidance to potential and existing learners.
- Manage and respond to course enquiries in person, over the phone and via email/online channels.
- Signpost or refer enquiries to specialist teams where appropriate.
- Support the Group's mission to deliver skills for the future through outstanding teaching and learning.
What We're Looking For
- Experience in a customer-facing role (education setting desirable).
- Confident communicator with excellent written and verbal skills.
- Able to handle a varied enquiry workload in a busy reception environment.
- Comfortable working independently with minimal supervision when required.
- Holds (or is willing to work towards):
- Level 2 Literacy & Numeracy (GCSE equivalent)
- Level 3 Information & Guidance
- Level 2 Customer Service
Hiring Contact: Joanne Smith
Agency: GI Group Recruitment Ltd
If you would like any further information about any vacancies before applying, please feel free to contact or on 07552 342472
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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