Based across Hertfordshire up to Buckinghamshire
£35,000 per annum + Company Car
We’re looking for an experienced Cleaning Account Manager to join our thriving central division, overseeing a 35-site portfolio inclusive of education and corporate office spaces. With several exciting new contract wins, there’s never been a better time to join our growing team.
In this dynamic, people-focused role, you’ll lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same—your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.
As a Cleaning Account Manager, you will be:
- Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.
- Lead, recruit, and develop local cleaning teams to achieve operational excellence.
- Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.
- Conduct regular contract and specification review meetings with customers.
- Ensure all Health & Safety procedures and legislation are fully adhered to.
- Identify opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have:
- Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.
- Experience in financial forecasting, budgeting, and performance analysis.
- Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.
- Previous experience managing commercial cleaning contracts, ideally within the education sector.
- A flexible, proactive approach to meeting diverse client needs.
- A full UK driving licence with the ability to travel between sites as required.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role
Application question(s):
- What is your notice period?
- What are your salary expectations for this role?
- What is your current salary?
- Do you have at least one year of driving experience?
- Do you have 9 or more points on your driving licence?
- Have you been banned from driving in the last four years ?
- Do you have any convictions on your driving licence beginning with AC, BA, CD, DD, DG, DR, IN, TT, UT ?
Work authorisation:
- United Kingdom (required)
Work Location: In person
