Service Supervisor
Salary: £40,000 to £55,000 DOE
Location: West Brom
Job Type: Full-time, Permanent
We are looking for an experienced and motivated Service Supervisor to join a growing and dynamic team. This is an excellent opportunity for a skilled professional to take the next step in their career within a well-established organisation.
The Role
As Service Supervisor, you will be responsible for overseeing the day-to-day operations of the service department, ensuring high levels of customer satisfaction, efficiency, and team performance.
Key Responsibilities
- Supervise and support a team of service engineers and technicians
- Plan, allocate, and monitor workloads to ensure maximum efficiency
- Ensure all work is completed to a high standard and within agreed timescales
- Maintain excellent customer relationships and handle escalations where required
- Support senior management in achieving departmental KPIs and targets
- Ensure compliance with health & safety regulations and company procedures
- Assist with training and development of the service team
About You
- Proven experience in a supervisory or senior service role (ideally within plant, agricultural, construction, or similar industries)
- Strong leadership and organisational skills
- Excellent communication and customer service abilities
- Ability to work under pressure and manage multiple priorities
- Technical knowledge of machinery or similar equipment is highly desirable
What We Offer
- Competitive salary starting at £40,000 (negotiable for the right candidate)
- Overtime available (Saturdays only)
- Company pension scheme
- Holiday allowance in line with company policy
- Ongoing training and development opportunities
- Supportive and professional working environment
- Additional benefits in line with a standard package
If you are a driven and experienced service professional looking for your next challenge, we would love to hear from you.
Apply now to be considered alternatively email [email protected] or call 07962987045
Pay: £40,000.00-£55,000.00 per year
Work Location: In person
