Company Overview
At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic security and fire detection, we are a dynamic, values-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times and bad.
Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship program and a culture that nurtures long-term career development.
What sets us apart? Our people-first approach. We foster an environment where every individual is valued, supported, and empowered to succeed. As an Investors in People Gold-accredited employer, we are committed to achieving Platinum status, ensuring our people have the tools, training, and opportunities to thrive.
At Pointer, you’ll be more than just a colleague —you’ll be part of a team that delivers with expertise, acts with integrity, and shares a passion for making a difference. If you’re looking for a place to grow, innovate, and be valued, we’d love to hear from you.
Job Summary
Pointer Ltd. are recruiting for a Fire Service Engineer to join our team - this role is suitable for candidates based in the Central Belt of Scotland.
In this role, you will be responsible for the installation, testing, and commissioning of fire alarm systems according to technical designs and industry standards.
As a Fire Service Engineer you will also perform regular maintenance and inspections, troubleshoot system faults, and provide solutions to prevent false or unwanted alarms.
The Fire Service Engineer will play a crucial role in ensuring compliance with fire safety regulations, maintaining system performance, and fostering strong relationships with clients, suppliers, and subcontractors.
Key Responsibilities:
- Install, test, and commission fire alarm systems according to technical designs and industry standards.
- Perform routine inspections and planned maintenance activities to ensure optimal functionality of fire alarm systems.
- Fault-find, troubleshoot, and repair system malfunctions, identifying and addressing causes of false or unwanted alarms.
- Provide expert technical training and support to clients and internal team members, enhancing knowledge and system performance.
- Ensure compliance with fire industry standards and codes, guaranteeing all systems are installed and maintained to meet legal and regulatory requirements.
- Manage project timelines and budgets, ensuring that all installations and maintenance are completed within agreed time and financial constraints.
- Complete and submit all necessary documentation, reports, and system updates in a timely manner, adhering to company protocols.
Who are you
To be success in the role as a Fire Service Engineer, you will be highly technical, detail-oriented, and dedicated to maintaining high industry standards. You should be proactive in troubleshooting and resolving issues, with a strong focus on ensuring client satisfaction. A problem-solving mindset, excellent communication skills, and the ability to work independently or as part of a team are essential.
The Fire Service Engineer will need to be adaptable, willing to learn, and committed to continuous professional development. A strong sense of responsibility and reliability, combined with the ability to work under pressure and meet deadlines, will make you a great fit for the role as Fire Service Engineer at Pointer!
Required Experience & Qualifications
- Strong working knowledge of fire industry standards.
- In-depth technical expertise in fire alarm and fire protection systems and designs.
- Physically fit with the ability to work at height.
- Good understanding of health and safety practices, including risk assessments and method statements.
- Relevant electrical installation training or qualification.
- Knowledge of Honeywell, Gent, and Hochiki fire alarm systems, Advanced, Ziton, Kentec, Morley (training provided for the successful candidate).
- Current full driving license.
- Must be eligible to work in the UK.
Benefits:
At Pointer, we don’t just offer a job — we offer a rewarding career with benefits that support your growth, well-being, and work-life balance. Here’s what you can look forward to:
Financial Security & Rewards
- Competitive salary with an annual review
- Company pension to help secure your future
- Employee referral scheme—recommend great people and get rewarded
Work-Life Balance & Flexibility
- Generous holiday allowance to recharge and unwind
- Flexible working options* to fit your lifestyle
Structured Career Growth & Development
- Career progression opportunities—we invest in your future
- Bi-annual career mentoring
- Training & professional membership support* to help you develop your skills
Health & Well-being
- Life assurance for peace of mind
- Access to private GP services—because your health matters
- Annual flu jab to keep you feeling your best
Exclusive Employee Perks
- Employee discount scheme—save on top brands
- Company vehicle* for eligible roles
*Some benefits are role dependent.
Equal Opportunities Statement:
Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company pension
- Life insurance
- Referral programme
- Sick pay
- Store discount
Experience:
- Fire and Security : 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
Work Location: On the road
