Sector Support Cleaner
Contract: Key Account Network
Location: Wolverhampton
Hours of work: 40
Contract Type: Permanent
We are seeking a Mobile Support Cleaner to deliver cleaning services across multiple sites within the allocated remit, ensuring all operational standards are met in line with client specifications.
The role involves supporting daily cleaning delivery, responding to Sector Manager requests, and maintaining high standards of cleanliness and compliance.
Job Description
We are looking for an individual who is flexible, proactive and able to work across locations, with a strong focus on customer service and attention to detail.
The successful candidate will build effective relationships with colleagues and stakeholders while ensuring all procedures, including security and site protocols, are followed at all times.
Key Responsibilities
- Deliver all aspects of cleaning operations across assigned sites in line with client specifications
- Respond to Sector Manager requests and support operational requirements as needed
- Complete periodic cleaning tasks to 100% of the agreed schedule
- Adhere to all client security procedures, policies, and site-specific requirements
- Maintain effective relationships with client representatives and company personnel
- Ensure familiarity with opening and lockup procedures across all assigned contracts
- Support onboarding of new employees through site familiarisation and training on cleaning regimes and procedures
- Maintain stock levels of materials and consumables, ensuring storerooms are organised and reporting any shortages
Professional and Personal Competencies/Qualifications
- Experience in comparable role
- Ability to communicate effectively with and support front-line colleagues
- Strong customer focus with the ability to manage client expectations
- Excellent communication and problem-solving skills, including working with remote teams
- Flexible, adaptable and proactive approach to work
- Ability to manage priorities and projects effectively
- Attention to detail and a responsible, ownership-driven attitude
- UK driving licence and willingness to travel (company van provided)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
