This is a remote position.
JOB TITLE: Regional Surveying Manager (South)
DIVISION: Building Consultancy
LOCATION: Home based with travel
We are looking for a Regional Surveying Manager within our Surveying Services Team, to provide leadership in the South region. The role is home based, although travel to sites, and to UK wide offices, is required.
This Role is responsible for the management and operation of a regional Surveying Services team, and to help achieve business objectives and provide clients with a robust, professional, high quality and technically excellent surveying service.
The Regional Surveying Manager will identify and assist the Operations Director, Surveying, to convert new business opportunities and develop existing Clients’ business to meet the organisation’s targets and be responsible for the development and management of the Regional Surveying Services Team through the optimum use of resources, ensuring that performance objectives are achieved, and that staff attain a high level of competence.
Working with the National Technical Manager, the role will help identify Audit improvements and ensuring appropriate implementation of change measures, alongside managing a personal case load and revenue generation appropriate for the regional team size.
You will be required to collaborate and work closely with other managers and business units within Building Consultancy and the wider parent group, QuestGates, to maintain and enhance client satisfaction.
To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of QuestGates.
Key Skills:
Excellent knowledge of building construction, health & safety, and contract management
Excellent communication skills, both oral and written
Good degree of IT competency and literacy
Demonstrate personal and professional integrity and lead by example
Ability to work and contribute positively as part of a team, and in isolation
Ability to work accurately under pressure, adhering to deadlines and service standards
Team leader experience is desirable, but not essential
The role involves:
To demonstrate a high level of technical quality and service delivery
To provide exceptional customer service at all times
To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
To work closely with the other team members to ensure service is delivered to the highest possible standard
To build strong relationships with internal and external clients to understand their needs and ensure tailored solutions are provided
To maintain a strong knowledge on industry trends, client expectations, and new product offerings to anticipate and meet client needs
To ensure adherence to contractual / Client SLA’s and KPI’s
To be accountable for the satisfactory resolution of any issues
The Package:
Competitive salary
Enhanced contributory pension
Performance related bonus
Flexible benefits
Enhanced family leave
Electric car scheme
Voluntary benefits schemes
Birthday holiday
Share purchase scheme with interest free loans
