21 hours per week, which will be worked as follows:
Week 1
Monday 1pm 6pm
Tuesday 1pm 6pm
Thursday 1pm 4pm
Friday 1pm 4.30pm
Week 2
Monday 1pm 6pm
Tuesday 1pm 6pm
Thursday 1pm 4pm
Friday 1pm 4.30pm
Saturday 8am 1pm , MIU, QMH, although there may be the occasion to work at VHK (this shift will incur enhanced rates)
We require a Clerical Officer to provide admin/clerical support within the Health Records Department at Victoria Hospital, Kirkcaldy.
It will be the job holder’s responsibility to work within DHRS team, covering A&E at VHK and occasionally at MIU, QMH.
Working in A&E and MIU, there is a need for the job holder to provide a front line service to patients arriving at each department and is vital for the provision of recording of patient attendance and admissions via Trakcare. There is a need for the job holder to be confident in dealing with anxious and upset patients/relatives showing empathy and delivering professional customer service.
Administrative tasks will include running off reports and accurately updating data along with preparing and scanning medical casenotes/ED cards, uploading to the clinical portal.
To meet service needs there may be a need to be trained within NHS Fife Switchboard. The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public
Adhoc duties may be requested by Health Records Supervisors ensuring efficiency across the 24/7 Inpatient and Emergency team.
A level of accuracy and attention to detail is essential for this role due to data being uploaded to a live clinical system.
Relevant admin/clerical experience is required as is the ability to prioritise and deal with the day to day workload in a busy environment. You will be required to work both independently and as part of a team.
Brief description of the main skills knowledge and experience required for the post:
You should be educated to Standard Grade (or equivalent) with passes in English and Arithmetic. You must also have good keyboard/typing skills with the ability to work on your own initiative. Good organisational & listening skills are essential as well as a flexible approach to working. A level of English language competency and communication skills necessary to perform this role safely and effectively is required.
Informal enquiries: Catherine Anderson, Gina McLennan or Zach Haggart, [email protected], [email protected], [email protected] or call: 01592 643355 ext.29026
Please note as this a part time post salary is pro rata
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