Job Title: New Business Representative
Location: Epsom, KT17 4NL (Surrey)
Company: Family Building Society
Employment Type: Permanent
Salary: £25,000 - £26,500
Hours: 37.5 hours per week Monday–Friday
Who we are
Family Building Society is a forward-thinking financial services organisation that isn’t afraid to challenge the market. We have big plans for the future and are always looking for talented individuals who can make a real contribution and help us grow.
There are around 250 of us at our headquarters in Epsom, Surrey and we’re always looking for enthusiastic professionals to join us.
We are passionate about our people, so we’ll do all we can to provide a wide range of benefits and help develop your professional skills and qualifications so you can do your best. Our values guide us in all that we do and we’re always on the lookout for people who hold similar values to ours:
- We are one family
- We are always learning
- We do the right thing
- We respect each other
Job Overview
Providing the first point of contact for prospective customers and intermediaries making enquiries about the products and services offered by the Family Building Society.
Responsibilities
- Maintaining up-to-date knowledge of the Society’s products and services.
- Providing accurate and efficient responses to customer and intermediary enquiries via inbound and outbound telephone calls.
- Undertake administrative tasks
- Promoting products and services without offering financial advice or guidance.
- Issuing relevant documentation (e.g., literature, illustrations, application forms).
- Supporting and covering for team members as needed.
Experience
- Minimum 1 years' experience within the Financial Services industry
- Excellent communication skills
- Strong interpersonal skills with the ability to build rapport with clients quickly.
- A self-starter who can work independently as well as part of a team.
- A proactive approach to problem-solving and a keen eye for detail.
- If you are passionate about driving business growth and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a New Business Representative.
Benefits Package and Incentives:
- Generous and comprehensive benefits package including BUPA Healthcare after completing 6 months' probation period.
- Company pension
- Free parking permit at local car park
- Free tea, coffee and fruit
- Pro Rata 25 days holiday, with length of service increases to 28 days holiday
- Hybrid working available after completing 6 months’ probation period.
- Professional study available after completing 6 months' probation period.
Job Types: Full-time, Permanent
Pay: £25,000.00-£26,500.00 per year
Application question(s):
- Do you have right to work in the UK?
- Do you have GCSE Grades above C grade in English and Maths?
- Do you currently live within a 5 mile radius to Epsom (KT17 4NL)?
- Do you require any reasonable adjustments during the recruitment process?
Work Location: Hybrid remote in Epsom KT17 4NL
