Ref Number
B28-00280
Professional Expertise
Estates, Facilities, Accommodation and Safety
Department
Finance, Commercial and Estates (B28)
Location
London
Working Pattern
Full time
Salary
£43,981-£52,586
Contract Type
Fixed-term
Working Type
On site
Available for Secondment
Yes
Closing Date
07-Jul-2026
At UCL, we are committed to delivering an outstanding student experience across every aspect of university life. UCL Student Accommodation provides a home to thousands of students across a diverse residential portfolio in London, helping to create safe, supportive and inclusive communities where students can thrive.
As one of the world's leading universities, UCL is investing significantly in its campus experience and infrastructure, with an ambitious programme of development and improvement. Within Student Accommodation, we are continually enhancing our services, systems and standards to ensure we meet the highest levels of compliance, safety and operational excellence.
We are now seeking a Business Standards Coordinator to join our team and play a key role in strengthening governance, assurance and continuous improvement across our accommodation services.
This is an exciting opportunity for a detail-oriented and proactive professional to help shape and maintain business standards across a large and complex accommodation portfolio.
Working closely with the Business Standards Manager, Accommodation Managers and operational teams, you will coordinate compliance activities, support audit programmes and contribute to the development of robust processes, policies and procedures. You will play a central role in monitoring business standards, maintaining compliance records, analysing performance data and supporting both internal and external assurance activities.
The role offers significant variety, combining operational compliance, governance, risk management, process improvement and stakeholder engagement. You will work across a broad network of colleagues, including Estates, Safety Services, Legal Services and central university teams, helping to ensure our services remain aligned with legislative requirements, sector standards and UCL policies.
This position is ideal for someone who enjoys improving processes, identifying opportunities for greater consistency and supporting teams to embed best practice in their day-to-day operations.
Please note, this is a 9-month fixed-term contract/ secondment offered on an onsite basis full-time (5-days per week). This is an internal recruitment advert, available to eligible UCL workers only.
Job Ref: B28-00280
Closing Date: 07-07-2026 – 23:59 (UK time)
You will bring experience from an operational, compliance, governance, audit, facilities management or business standards environment, along with a strong understanding of how effective processes and assurance frameworks support service excellence.
Highly organised and analytical, you will be confident managing multiple priorities, maintaining accurate records and interpreting data to identify trends, risks and opportunities for improvement. You will have excellent communication and relationship-building skills, enabling you to work effectively with stakeholders at all levels and influence positive change across a diverse organisation.
You will be comfortable reviewing procedures, coordinating audits, monitoring compliance requirements and supporting continuous improvement initiatives. Experience within property, estates, facilities management, accommodation or similarly regulated environments would be particularly valuable.
Most importantly, you will share UCL's commitment to delivering an exceptional experience for students and colleagues through a culture of collaboration, accountability and continuous improvement.
As well as exciting opportunities, UCL offers a range of great benefits. Find out below:
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
- Discounted medical insurance
Full details: UCL Rewards and Benefits.
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
