- New-Wave Creator. Skin Pro. Community Builder. Welcome to Carnaby Street.
Are you expressive, eccentric, relatable, and fiercely passionate about representation? Do you believe that skincare is about building real connections, not just rigid transactions?
We are hiring Flagship Skin Pros to become the authentic voice and personality of our brand-new Kiehl’s Carnaby Street flagship! ?✨
This is your invitation to join the retail team of the future. At Carnaby, you won’t just work behind a counter - our cool NYC-style lounge space is retail redefined, where you'll help create high-energy social media content, and cultivate a diverse, loyal community where everyone feels seen, valued, and inspired.
What You’ll Do
- Build a Community: Cultivate warm, genuine, and real relationships with local beauty lovers and global visitors, turning first-time guests into lifetime advocates.
- Create & Advocate: Use your innate flair for visual storytelling to connect with our community both on and offline as a key digital face of the store.
- Deliver Skincare Excellence: Share your absolute passion for the Kiehl's mission, presenting personalized advice and expert skincare routines.
- Host Legendary Experiences: Bring energy to our New York-style lounge, supporting influencer events & creator recordings & activations.
- Smash Your Goals: Combine your creative spark with commercial drive to consistently hit and exceed in-store KPIs.
Who You Are
- Relatable Eccentricity: You bring your vibrant, expressive, and authentic self to work every single day. Individuality is your superpower!
- ✊ Champion of Diversity: You have strong social skills and a deep commitment to representation, ensuring every single patron feels seen and valued.
- Social Media Savvy: You are highly creative, obsessed with the latest beauty and lifestyle trends, and love creating content.
- ❤ Kiehl's True Believer: You are passionate about our iconic heritage, our values, and representing the brand with pride.
Our Recruitment Journey: The Road to Carnaby
We do recruitment differently—it’s a social-first, highly interactive casting process:
- PHASE 1: Apply! Send us your CV. We can't wait to see your spark!
- PHASE 2: Video & Content Submissions (Week Commencing July 13th) Show us your personality! Create two short, high-energy videos for your Round-1 interview.
- PHASE 3: The Chemistry Class (Week Commencing July 27th) Meet us in person! Join us for an interactive, live, and collaborative casting experience.
- PHASE 4: The Final Pitch & Traditions (Week Commencing August 3rd) Complete a final creative brief designed for our future stars, leading straight into onboarding.
Ready to become the face of Kiehl’s Carnaby?
If you're ready to turn high footfall into community love and drive brand performance to the next level, we want to hear from you.
Click "Apply" to secure your spot in our July Chemistry Class!
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