Salary: £31,700 OTE
Contract: Permanent - Full Time
Must Have: Full UK Driving Licence - 2 Years Minimum Parts Experience
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.
As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Parts Advisor:
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Deliver an excellent customer experience by understanding customer needs and recommending the right parts and accessories
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Provide accurate pricing, availability and product information (in person and over the phone)
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Develop regional trade business to meet Toyota GB targets
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Promote and maximise sales of genuine parts, accessories and current promotions
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Manage parts stock levels effectively, including ordering, goods receipt, storage and returns
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Support the Service team by ensuring parts availability aligns with workshop schedules and minimises downtime
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Process warranty claims and supplier returns in line with manufacturer requirements
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Maintain accurate administration, invoicing and customer records
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Work collaboratively with colleagues across departments to ensure a seamless customer journey
What we are looking for in a Parts Advisor:
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A customer-focused individual who builds rapport easily and listens carefully to understand both stated and underlying needs
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Commercially aware, with the confidence to recommend products and identify additional sales opportunities
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Organised and detail-oriented, with the ability to manage stock, orders and administration accurately
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A strong team player who communicates effectively with Service and other departments
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Proactive and self-motivated, with the ability to manage priorities in a fast-paced environment
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Experience in automotive parts, retail or trade sales
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
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Long Service Awards / Colleague Recognition
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Enhanced Maternity / Paternity at qualifying service length
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Car Benefit Scheme after successful completion of a probation period
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Sales Incentives
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Comprehensive training provided
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Company pension scheme
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Death in Service
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Access to high street discounts through Perk Box
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In-house, manufacturer & professional qualifications
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Staff referral scheme
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Access to medical cover through Simply Health
