Job Summary
We are seeking a dynamic and experienced Assistant Store Manager with real premuim luxury retail background to join our luxury retail team. This role involves supporting the store management in delivering exceptional customer service, driving sales, and maintaining the high standards associated with our prestigious brand. The ideal candidate will possess strong leadership qualities, organisational skills, and a passion for luxury retail. Fluency in multiple languages is highly desirable to enhance our international clientele experience. This position offers an exciting opportunity for career growth within a renowned retail environment.
Responsibilities
- Assist the Store Manager in overseeing daily store operations to ensure smooth functioning and high standards of service.
- Lead and motivate the sales team to achieve individual and store sales targets through effective coaching and performance management.
- Manage merchandising displays to optimise product presentation and maximise sales opportunities.
- Provide exceptional customer service, addressing client needs with professionalism and personalised attention.
- Organise staff schedules, ensuring adequate coverage during peak hours while maintaining efficient time management.
- Support recruitment, onboarding, training, and development of team members to foster a cohesive and professional work environment.
- Maintain administrative records, including stock levels, sales reports, and staff attendance logs with organisational precision.
- Uphold brand standards in visual presentation, store cleanliness, and overall ambience to reflect the luxury image of the brand.
- Communicate effectively with clients and team members via phone or face-to-face, demonstrating excellent phone etiquette and interpersonal skills.
Experience
- Proven management or supervisory experience within luxury retail or high-end fashion environments.
- Demonstrable track record in retail management, sales management, or team leadership roles.
- Strong organisational skills with the ability to multitask efficiently in a fast-paced setting.
- Excellent communication skills; bilingual or multilingual abilities are highly advantageous for engaging diverse clientele.
- Experience in merchandising, visual presentation, and administrative tasks relevant to retail operations.
- Leadership qualities with a focus on motivating teams and fostering a positive working environment.
- Proficiency in time management and prioritisation to meet business objectives effectively. This role offers an engaging environment where professionalism, organisation, and leadership are valued highly within our luxury retail setting.
Pay: £24,420.00-£40,508.77 per year
Benefits:
- Employee discount
- Sick pay
- Store discount
Work Location: In person
