Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your dreams with Dior.
Your Impact:
Within the Retail department, the Assistant Business Manager is responsible for actively driving and increasing business, encouraging all Beauty Consultants to achieve their sales targets, and ensuring all clients receive a personalized luxury service.
This role is crucial for achieving sales goals across make-up, skincare, and fragrance, leading and coaching a team of Beauty Consultants, and maintaining the luxury brand image. The holder of this position will work closely with various functional partners, including Business Manager, Beauty Department Manager, Counter team, Parfums Christian Dior clients, Area Managers, Department store colleagues, Retail Managers, Department store Managers, RMAs, and Department store HR Departments.
Ideally, you would have 3 years’ experience in lthe luxury beauty domain.
Soft Skills (aligned with Parfums Christian Dior values):
- Create Passionately:
- An entrepreneur: constantly seeking opportunities to develop and grow your business through events and gain new sales.
- Lead with Audacity:
- Tenacious: willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Self-confident: able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- Craft Together with Joy:
- Excellent communication skills: able to identify key items that would suit the customers’ needs.
- Excel for Ultimate Luxury:
- Organised: able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs.
- Immaculately groomed and presented: embodying the elegance that customers have come to identify with Parfums Christian Dior.
Hard Skills:
- Expertise in make-up, skincare, and fragrance.
- Sales Target Setting and Achievement: Ability to set targets for team members and proactively achieve/exceed sales targets.
- Team Leadership and Coaching: Strong ability to lead, coach, and develop team members.
- Proactive Selling and Link Selling: Demonstrated skills in proactive selling across product categories to increase ATV and ATU.
- Product Knowledge and Education: Deep knowledge of Parfums Christian Dior products, their use, and history, with the ability to educate others.
- Client Consultation and Objection Handling: Proficiency in proposing personalized products and confidently overcoming objections.
- Product Demonstration: Ability to perform flash make-overs and explain product benefits.
- Stock Management: Experience in managing stock levels in partnership with Area Managers.
- Business Growth through Events: Proven ability to proactively grow business through events, appointments, and return bookings.
- Operational and Administrative Task Management: Ability to ensure all tasks are complete and to a high standard.
- Merchandise Management: Ensuring visual merchandising is in line with corporate guidelines.
- Cosmetics and make-up application knowledge.
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
1) Soft and Hard Skills you will develop in this role.
- Leadership
- People Management
- Communication
2) Potential Career Path from this role
Business Manager, retail management
