Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
About the Role:
As the Account Manager, EMEA, for Oxford Analytica and Dragonfly (Global Risk Insights) you will be tasked with executing revenue growth in the EMEA region for your existing client book with Oxford Analytica and Dragonfly clients predominantly. You will be directly responsible for owning the renewal success of your accounts. You will be responsible for establishing and maintaining strong relationships with our existing clients, ensuring their satisfaction, and driving increased revenue through cross-selling and upselling opportunities. You will work closely with the Head of Account Management GRI, to implement effective client retention and revenue growth strategies. Your role requires effective collaboration with Client Success teams and Business Development Managers.
You Will:
Manage a book of business allocated by Head of Account Management GRI, within your geographical territory securing renewals and upsell
Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling
Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective
Actively prospect your accounts to find new buying centres for GRI products and upsell into existing points of contact
Work with Dow Jones Account Managers to facilitate cross sell
Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts
Work closely with Client Engagement Specialists to ensure client retention
Attend industry conferences and events as required
Account planning to identify whitespace within your book of business
Collate client feedback and requirements for product/editorial teams and to engage in acting as the voice of the customer during product development
Maintain accurate records in company’s CRM relating to renewals and upsell
You Have:
Bachelor’s degree in Business, Economics, a related field, or relevant professional experience preferred
5-7 years of account management experience, ideally within the geopolitical & market
Proven track record of successfully managing key client accounts and driving revenue growth
Strong business acumen and understanding of the industry and market trends.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
#LI-Hybrid
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation
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Business Area: Dow Jones - Risk Sales
Job Category: Sales
Union Status:
Non-Union role
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Req ID: 53814
