Kitchen Logistics Assistant
Department: Food & Beverage
Reporting to: Senior Operations Manager - Logistics
Contract: Permanent
DIMENSIONS OF ROLE
Normal working hours will be 5 shifts of 9 hours rostered between Monday to Sunday, including one-hour unpaid lunch on each day worked; making a total of 40 working hours per week.
KEY PURPOSE OF ROLE
The Kitchen Logistics Assistant primary objectives are to provide support to the Senior Operations Manager – Logistics to provide a quality and safe food and beverage operation to all our guests at Lord’s on match-days.
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Along with ensuring non-match day events are set up and broken down to the highest standards.
- To carry out porter duties including cleaning, food distribution and management of equipment on match-days and non-match days.
- Support the management of all logistics support team workers with all operational activity required.
KEY TASKS AND ACCOUNTABILITIES
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Support the distribution of kitchen equipment and kitchens wash ups.
- Oversee casual staff in main kitchen pastry and satellite kitchens.
- Assist with key set up, breakdown and cleaning of satellite kitchens.
- Responsible for the training of logistics workers in key operational tasks.
- Conducting weekly post event checks.
- Oversee the food distribution on match days and non-match days from main kitchen.
- Assist with stock control management:
- monthly stock take.
- loss/breakages control.
- security of catering areas within the ground during non-operational hours.
- Responsible for the maintaining the Health and Safety, COSHH and Food Safety procedures for all staff within the logistics operation:
- implementation of food allergen legislation.
- competency records.
- safety equipment (inc. PPE).
- Carry out casual worker inductions and deliver daily briefings.
- Work with key stakeholders within the department to plan the delivery of back-of-house operation for all food and operations.
- Ensure all members of the team are always well presented.
- Support non-match day operations when and where business requires.
This job profile is not an exhaustive or definitive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks and duties of the jobholder might differ from those outlined in the job profile and duties might be amended as the job evolves in light of the needs of the business and/or at the discretion of management.
VARIATIONS OF JOB RELATING TO MAJOR MATCHES
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Attendance at all major match-days, including weekends, as required.
- Any other duties, whether in the Department or elsewhere around the Ground, as required.
HEALTH AND SAFETY
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Responsible for the safety of yourself and others through adherence to MCC (and legal) safety rules and procedures.
- Report any unsafe practices, equipment or circumstances as appropriate.
- Comply fully with relevant security policies and procedures.
- Be familiar with fire procedures and evacuation procedures and be prepared to operate when/if trained as a Fire Warden.
SMART
We use our knowledge and expertise to ensure that everything we do looks, sounds and feels high quality
ATTENTIVE
We are open and welcoming to all, always paying close attention to people’s needs
ORIGINAL
We are proud of our history and constantly seek to evolve and innovate
TOGETHER
Like players, we help each other to achieve our collective goals and be our personal best
PERSON SPECIFICATIONS – SKILLS, EXPERIENCE AND QUALIFICATIONS
Essential
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Excellent communication and interpersonal skills and the ability to establish relationships with a range of stakeholders and suppliers.
- A good understanding of restaurant, hospitality, and kitchen operations.
- An understanding of the importance of customer service.
- Experience with working under pressure maintaining a high level of accuracy and detail.
- Possess a strong level of IT skills.
- Good working knowledge of Microsoft.
Desired
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Experience in a similar role with a high-volume operation.
- Food hygiene level 2 certificate.
MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and or other legally protected status. If you have any particular requirements in respect of the recruitment or interview process, please mention this in a covering email/letter.
