About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
The Pavilion is looking for a reliable and enthusiastic individual to support the delivery of sporting activities and events.
Working as part of a team, you will help ensure that facilities are prepared and maintained to a high standard, providing a welcoming and professional experience for students, staff, and external customers. You will support the smooth running of indoor and outdoor events, assist with event setups, deliver excellent customer service, and ensure that health and safety procedures are always followed.
The role will also involve manual handling duties and requires a flexible approach to working hours, primarily weekends.
Essential Criteria
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Ability to work weekend shifts and one additional day during the week.
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Previous customer service experience.
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Excellent communication and interpersonal skills.
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Good attendance and punctuality record.
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Ability to work effectively as part of a team and use your own initiative when required.
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Effective time management to meet operational objectives.
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Confident, professional, and reliable approach to work.
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Friendly, approachable, and customer-focused personality.
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Willingness to work outdoors, including setting up and dismantling equipment before and after sporting events.
Desirable Criteria
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Interest in sport, fitness, or leisure activities.
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Experience working within a sports, leisure, or events environment.
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First Aid at Work qualification.
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Good level of personal fitness and commitment to a healthy lifestyle.
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Food hygiene certification.
Further Information
If you are excited by the opportunity to help shape the future of Estates and Facilities we would love to hear from you.
For an informal discussion about the role, please contact Teika Senior Sports Supervisor at [email protected]
Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University
Why work for us
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Work–life balance – Generous leave and hybrid working (role dependent).
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Career development – Opportunities to grow, develop and progress your career.
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Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
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Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
