Lettings Manager – Job Description
Job Title: Lettings Manager Location: [Insert Location] Salary: £DOE + Commission/Bonus Hours: Full Time
About the Role
A driven and experienced Lettings Manager is required to lead a high‑performing lettings department within a respected estate agency. This is a hands‑on, fast‑paced role where you’ll oversee daily operations, support your team, and ensure landlords and tenants receive an exceptional service. You’ll be responsible for driving growth, maintaining compliance, and maximising revenue across the portfolio.
Key Responsibilities
- Leading, motivating, and developing the lettings team to achieve KPIs and branch targets
- Overseeing the full lettings process from valuation to move‑in
- Conducting rental valuations and winning new instructions
- Ensuring all properties meet legal and compliance standards
- Managing landlord relationships and providing expert advice on market trends, pricing, and legislation
- Monitoring and improving branch performance, processes, and service delivery
- Handling escalated issues and resolving complex tenancy matters
- Working closely with Property Management to ensure smooth tenancies
- Identifying opportunities to grow market share and promote additional services
- Maintaining accurate records and ensuring all documentation is completed correctly
About You
- Proven experience in a senior lettings role (Assistant Manager, Senior Negotiator, or Lettings Manager)
- Strong leadership skills with the ability to inspire and develop a team
- Excellent knowledge of lettings legislation and compliance
- Confident in valuations, negotiation, and winning new business
- Highly organised with the ability to manage a busy workload
- Customer‑focused, proactive, and commercially minded
- Strong communication skills and a professional approach
- Full UK driving licence
What’s on Offer
- Competitive salary DOE + bonus/commission
- Supportive, ambitious team environment
- Ongoing training and professional development
- Clear progression opportunities within a growing brand
For more information please contact Georgia Moore at AMR Midlands
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Ref 56524
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Work Location: In person
