Company Overview
Our Meon Hut services is a well-established chain of convenience stores operating across the county. Committed to serving local communities, Meon Hut Services values quality service, community engagement, and operational excellence.
Summary
We are seeking a Customer Service Assistant to join our team at Meon. In this role, you will be essential in providing exceptional service to our customers, ensuring their shopping experience is positive and efficient. This position offers an opportunity to be a vital part of our community-focused retail environment.
Responsibilities
- Greet customers warmly and assist with their inquiries.
- Handle transactions accurately using the point-of-sale system.
- Maintain a clean and organized store environment.
- Provide multilingual support to accommodate diverse customer needs.
- Upsell products to enhance customer satisfaction and store sales.
- Manage phone inquiries with professionalism and courtesy.
- Support stock management and inventory checks as needed.
- Collaborate with team members to ensure smooth store operations.
- Qualifications
- Proven experience in customer service or retail roles.
- Excellent communication skills in English; multilingual abilities are a plus.
- Strong phone etiquette and interpersonal skills.
- Ability to handle multiple tasks efficiently.
- Friendly, approachable, and customer-focused attitude.
- Basic data entry skills.
- Knowledge of upselling techniques is advantageous.
- Ability to work well within a team environment.
- Call-To-Action
If you’re passionate about delivering outstanding customer service and want to be part of a dynamic team, we’d love to hear from you. Join us at Meon Hut Services and help create memorable shopping experiences for our community.
Pay: £12.80-£13.60 per hour
Work Location: In person
