Role Overview
We are recruiting a Service Administrator to support the day-to-day operation of our Letchworth depot. This role sits at the heart of the plant hire operation, providing administrative and system support to the Service teams.
The position is ideal for someone at the early stages of their career who is organised, IT-literate, and keen to develop within a fast-paced plant hire and logistics environment. Full training will be provided.
Key Responsibilities
- Provide administrative support to the Service Desk and wider business
- Accurately capture and input information into internal systems
- Update job records, plant status, customer details, and associated documentation
- Support service and breakdown administration, including job logging and paperwork
- Maintain accurate electronic and manual records in line with company procedures
- Support compliance and service documentation administration
- Communicate professionally with engineers, drivers, customers, and internal teams
- Assist with general office and depot administration during busy periods
Candidate Requirements
- Strong IT literacy with confidence using Microsoft Office and internal systems
- Previous experience in administration, data entry, or service support roles is desirable but not essential
- Excellent attention to detail and accuracy
- Good organisational skills with the ability to prioritise tasks effectively
- Willingness to learn and develop within a service-led plant hire environment
- Strong written and verbal communication skills
- Proactive, reliable, and professional approach
- Experience within plant hire, construction, logistics, or service administration is advantageous but not required
Working Hours & Benefits
- 42.5 hours per week (7:30 am to 5:00 pm)
- Full training and development opportunities
- Opportunity to progress within a growing plant hire business
- Supportive depot and service team environment
- Private medical insurance
- Life assurance
- Pension scheme via salary sacrifice
How to Apply
To apply, please submit your CV along with a brief covering letter outlining your interest in the role and any relevant experience.
Equal Opportunities
Synergy Hire Ltd is committed to creating a diverse and inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender, gender identity, race, religion, sexual orientation, or any other characteristic protected by law.
Job Types: Full-time, Permanent
Pay: £29,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Private medical insurance
Work Location: In person
