- To provide reception, and a range of office, clerical and administrative duties, maintaining an efficient and friendly service to patients, relatives and visitors.
- To support the manager and the administrative team in the administrative function as required. From call handling to booking patient visits for the Clinical Team.
- To receive calls and emails from patients and stake holders to report fault with equipment; identify problem, give troubleshooting advice to resolve the fault if possible; if not then organise for an appointment or a visit by a Clinical Technologist to repair the equipment, or arrange courier collection.
- To utilise the computerised ALAS Patient Management System (BEST). Use of Oracle for ordering, receipt, control and distribution of equipment.
Clinician visit booking will be a significant part of the role. Please see job description and personal specifications for full details.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Oracle for ordering, receipt, control and distribution of equipment
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
