Job Title: Admissions and Triage Coordinator
Company: Orchestrate Health
Location: Leicester LE1 (Primarily office-based, with one day remote per week once settled in)
Job Type: Full-time | Hybrid
About Orchestrate Health Services
Orchestrate Health Services is a CQC-registered private mental health provider delivering psychiatrist-led multidisciplinary care for adults with moderate-to-severe needs. Our four programmes — Crisis & Admission Avoidance, Post-Discharge Stabilisation, Intensive Outpatient, and Re-integration & Recovery — are delivered virtually, in-home, and through NHS Open Spaces, coordinated from our service centre in central Leicester.
We are a small, focused team building something distinctive in UK mental health: structured, programme-based, outcomes-evidenced care that sits between weekly outpatient therapy and inpatient admission.
The Role
The Admissions and Triage Coordinator is the operational front door of OHS. Every referral — from GPs, consultant psychiatrists, discharging hospitals, EAPs, or self-pay enquiries — comes through this role first.
You will gather clinical information, complete structured risk-screening assessments, flag urgency, and book triage slots with the Consultant Psychiatrist. You then coordinate everything between referral acceptance and programme commencement.
This is not a clinical decision-making role — all clinical decisions sit with the Consultant Psychiatrist. It does require clinical literacy, careful judgement under pressure, and operational reliability. The people contacting OHS are often in distress; this role shapes their first experience of us.
What We're Looking For
A mental health background is preferred — RMN, HCA, Occupational Therapist, mental health support worker, or similar .
The people who do this role well tend to be:
- Calm under pressure
- Genuinely organised
- Clinically literate enough to read a referral and recognise what matters
- Able to speak with warmth and authority to patients, families, and referring clinicians
What We Offer
- £40,000 – £49,000 per annum, depending on experience and clinical background
- Eligibility for the OHS bonus pot based on individual and service-level performance
- Car parking paid
- 25 days annual leave plus bank holidays
- Pension and standard healthcare benefits
- Full training on the OHS triage framework, structured screening tools, and EPR/CRM systems
- Clinical and operational supervision through our structured governance framework
Pay: £40,000.00-£49,000.00 per year
Benefits:
- Company pension
- Free parking
- Private medical insurance
Ability to commute/relocate:
- Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you a qualified nurse (RMN or RGN)? If yes, what NHS band are you currently or were you most recently working at?
Licence/Certification:
Work Location: Hybrid remote in Leicester
