We are looking to recruit an Operations Administrator who will assist with the smooth day to day running of the department by providing administrative support. The role will be integral to the running of the business through good communication with clients, engineers and office-based staff.
Key Accountabilities
- Acting as first point of contact with customers.
- Taking calls/emails, logging jobs and allocating enquiries.
- Working on planned projects.
- Quotes chasing.
- Inputting data and maintaining jobs and records on our internal database.
- Updating clients with the status of jobs.
- Allocating jobs to Engineers.
- Processing of reports.
- Raising purchase orders.
- General admin support for the team and wider department.
- Other ad hoc duties as required.
- On-call rota duties.
Knowledge, Skills & Experience Required
- Strong communication skills.
- Previous experience of work scheduling - beneficial, but training will be provided.
- Previous administration experience beneficial.
- Customer focused.
- Excellent organisational skills and attention to detail.
- Good team player and able to work on own initiative.
- Ability to multi-task, prioritise projects and accurately meet deadlines.
- Ability to identify and resolve problems at an early stage.
- IT literate and experienced in working with MS Office Applications.
- Clik system knowledge beneficial – however training can be given.
- Salary will be aligned with the candidate's experience, skills and qualifications.
****NO AGENCIES PLEASE****
Job Types: Full-time, Permanent
Pay: Up to £28,089.10 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Work Location: In person
