Southbank Club is London's largest independent health and fitness club, and we're looking for a creative, proactive and people-focused individual to join our team.
The Opportunity
This role is ideal for someone looking to gain real-world marketing experience while working within a growing independent business.
Alongside front-of-house responsibilities, you'll play a key role in helping grow the Southbank Club brand through social media, content creation, email marketing and community engagement.
You'll gain hands-on experience in:
- Social media management
- Content creation
- Email marketing campaigns
- Brand development
- Community engagement
- Event promotion
- Marketing strategy and planning
Key ResponsibilitiesMarketing
- Assist with the planning and execution of marketing campaigns.
- Create content for Instagram, LinkedIn, Facebook and TikTok.
- Capture photos and videos around the club.
- Support the creation of email marketing campaigns and newsletters.
- Promote club events, classes and member initiatives.
- Help grow and engage our online community.
- Assist with marketing reporting and campaign performance tracking.
- Support the ongoing development of the Southbank Club brand.
Front of House
- Welcome members, guests and prospective members to the club.
- Deliver exceptional customer service.
- Answer phone calls, emails and day-to-day enquiries.
- Build positive relationships with members.
- Maintain a professional and welcoming reception environment.
- Support the smooth day-to-day operation of the club.
Why Join Southbank Club?
This role offers far more than a traditional reception position.
You'll gain practical experience in:
- Social media marketing
- Content creation and video production
- Email marketing
- Brand development
- Community management
- Event marketing
- Business growth and strategy
Growth Opportunities
This isn't simply a stop-gap reception role.
Southbank Club is currently undergoing significant investment across its facilities, systems, brand and member experience as we continue to grow the business and build London's most connected fitness community.
We're looking for someone who wants to be part of that journey.
For the right person, there will be opportunities to take on greater responsibility and play an increasingly important role in the club's marketing and growth.
Whether your future career is in marketing, social media, content creation, brand management or business, you'll develop valuable hands-on experience that most traditional reception roles simply don't offer.
We're not looking for someone to simply sit behind a reception desk. We're looking for someone who wants to help tell the story of Southbank Club and be part of building something special.
Pay: £13.50 per hour
Benefits:
Work Location: In person
