Evening Manager/Overnight Manager
Location: Suffolk
Hours: 5:00pm – 1:00am (Evening Shifts) 10:00pm - 8:00am (Overnight Shifts)
Job Type: Part-Time / Full-Time (depending on requirements)
Join Our Award-Winning Wedding Venue
We are seeking a professional, reliable, and personable Evening Manager to join our team at a prestigious wedding venue in the heart of Suffolk. This is a unique opportunity to play a key role in delivering exceptional wedding experiences while ensuring the smooth and safe operation of our venue throughout the evening.
As the face of the venue during evening service, you will be responsible for maintaining the highest standards of presentation, guest care, and venue security. The ideal candidate will thrive in a fast-paced hospitality environment, possess excellent communication skills, and take pride in delivering outstanding customer service.
Key Responsibilities
Guest Experience & Customer Care
- Act as a welcoming and approachable point of contact for wedding guests throughout the evening.
- Assist guests as required and ensure they are safe and comfortable during their visit.
- Support guests leaving the venue, helping to ensure their safe departure at the end of the event.
- Provide a calm and professional presence, resolving any issues efficiently and discreetly.
Venue Management & Security
- Take responsibility for the security and safety of the venue during evening operations.
- Conduct regular checks of the venue and grounds to ensure high standards are maintained at all times.
- Ensure all areas remain clean, presentable, and ready for use throughout the event.
- Assist with end-of-night venue closing procedures and secure the premises.
Event Operations
- Liaise effectively with wedding couples, guests, suppliers, and venue staff to ensure seamless event delivery.
- Support event setup and breakdown activities as required.
- Ensure all wedding décor, personal items, and supplier equipment are carefully packed away, organised, and stored to facilitate easy collection after the event.
- Assist with practical venue tasks, including moving wedding items, furniture, and laying dance floors.
About You
The successful candidate will:
- Have excellent communication and interpersonal skills.
- Be confident working independently and taking responsibility for evening operations.
- Have a proactive and positive attitude with a strong customer service focus.
- Be physically fit and capable of carrying out manual handling tasks.
- Remain calm under pressure and demonstrate strong problem-solving skills.
- Have a keen eye for detail and high standards of presentation.
- Be reliable, trustworthy, and flexible in their approach to work.
- Previous experience in hospitality, events, venue management, or customer-facing roles would be advantageous but is not essential.
What We Offer
- The opportunity to work at a beautiful, high-end wedding venue.
- A supportive and friendly team environment.
- Varied and rewarding work where no two weddings are the same.
- Competitive rate of pay.
- The chance to be part of creating unforgettable experiences for couples and their guests.
If you are a professional, hands-on individual who enjoys working with people and takes pride in maintaining exceptional standards, we would love to hear from you.
Apply today and become an integral part of delivering unforgettable wedding celebrations.
Benefits:
- Free parking
- On-site parking
Work Location: In person
