Company: Stellantis & You
Job Title: CustomerService / Sales Advisor
Who are we?
We are a manufacturer owned dealership group selling Abarth, Alfa Romeo, Citroën, DS, Fiat, Jeep, Leapmotor, Peugeot and Vauxhall , as well as thousands of used cars from all major manufacturers.
We’re the largest Peugeot, Citroen and DS dealer group in the UK, with sites nationwide.
We are seeking talented individuals to join our team as Customer Service / Sales Advisors at our Hatfield branch.
Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.
About the role:
We are looking for applicants who are well presented with excellent customer service skills and a professional manner.
This is a permanent, full-time position.
Experience in the automotive sector is not essential, as all training is provided to support your success in the role.
Responsibilities day to day:
- Welcoming guests into the showroom and engaging with them to discuss their requirements.
- Be able to achieve targets agreed with the Sales Manager.
- Co-ordinate and work alongside the Sales Manager.
- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
- Prepare order forms and other relevant paperwork
About you:
- Full UK Manual Drivers Licence
(Provisional / Non UK driving licences are unacceptable)
- Customer centric attitude
- Excellent customer service skills & proven ability to build a strong rapport with customers
- Flexible and ability to work evenings and weekends (on a rota basis)
- 2 years’ experience in a customer-facing service role
- Previous retail sales experience
Benefits
· World class training: Access a range of training initiatives and e-learning resources to support your professional development.
· Clear career progression and management development opportunities
· OTE £60,000 + excellent benefits package
· Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
· Pension: Benefit from a generous employer pension contribution of up to 7%.
· Paid sick leave upon completion of Probationary period.
· Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
· Company Discounts: Exclusive discounts on new cars and a range of aftersales, services, including MOT, body shop, parts, services, and tyres.
· Excellent Discounts with our ‘Stellantis+’ programme.
· Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
· Employee Assistance Programme: Prioritise your wellbeing with access to counselling, practical information, and digital resources.
· Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
· Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
· Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
· Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
Application procedure
Successful applicants must be available all day to attend an interview session on Wednesday 24th June 2026 at an offsite location.
Please note we are unable to offer alternative dates or times.
Pay: Up to £60,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Sick pay
- Store discount
Application question(s):
- Are you available ALL day on Wednesday 24th June for interviewing?
Experience:
- Customer Service: 2 years (preferred)
Licence/Certification:
- Full, UK, MANUAL Driving Licence (required)
Work Location: In person
