REF: AGS019
Night Concierge & Safeguarding Officer (Full-Time)– Supported Housing – Enhanced DBS Required
Location: Bridlington, East Riding, Sewerby, Easton, Bessingby, Wilsthorpe, Carnaby, Marton.
AGS Support are seeking dedicated, resilient, and professional Night Concierge & Safeguarding Officers to join our supported housing services in the Bridlington area.
This is a rewarding but demanding frontline role supporting vulnerable adults and young people within supported accommodation settings. The successful candidate will play a vital role in maintaining the safety, wellbeing, and security of residents overnight while providing a calm, professional, and responsive presence.
This role is particularly suited to individuals who are observant, confident working independently, able to manage challenging situations calmly, and committed to safeguarding vulnerable individuals.
About the Role
As a Night Concierge & Safeguarding Officer, you will provide overnight concierge, safeguarding, and welfare support within supported housing environments. You will work on a lone-working basis and will be responsible for ensuring the safety and security of residents, visitors, and the building.
You will be expected to maintain professional boundaries, respond appropriately to incidents and safeguarding concerns, complete detailed reports, and ensure a safe and supportive environment for residents who may present with complex or challenging behaviours.
Some shifts may involve working across multiple sites on a floating basis.
Key Responsibilities
- Maintain the safety and security of supported housing projects overnight
- Conduct regular welfare, wellbeing, health & safety, and building checks
- Monitor CCTV systems and control access to buildings
- Respond appropriately to incidents, emergencies, anti-social behaviour, and safeguarding concerns
- Support residents in a calm, professional, and non-confrontational manner
- Recognise and report concerns relating to vulnerability, exploitation, self-harm, mental health, or substance misuse
- Complete accurate handovers, incident reports, daily logs, and welfare records
- Escalate concerns promptly and correctly in line with company procedures
- Work closely with housing staff, support teams, emergency services, and management
- Promote professional boundaries, equality, diversity, and confidentiality at all times
Essential Requirements
- Enhanced DBS (Adult Workforce)
- Full UK driving licence and access to a vehicle
- Legal right to work in the UK
- Previous experience within supported housing, homelessness services, security, care, safeguarding, or a similar environment
- Experience working with vulnerable adults, young people, or individuals with complex needs
- Experience managing challenging behaviour and conflict de-escalation
- Knowledge of safeguarding procedures and housing support environments
- Strong written and verbal communication skills
- Ability to remain calm and professional under pressure
- Confidence working independently and on a lone-working basis
- Great understanding of safeguarding, professional boundaries, and risk awareness
- Ability to produce clear, factual, and professional written reports
Why Join AGS Support?
- Make a genuine difference in the lives of vulnerable individuals
- Ongoing training and development opportunities
- Supportive management and out-of-hours support structure
- Valuable experience within safeguarding, housing, and supported accommodation services
How to Apply
Apply via Indeed and you will receive a link to complete a detailed application form via Jotform.
Please note: Applications can only be progressed once the application form has been fully completed.
Job Type: Full-time
Pay: From £12.71 per hour
Application question(s):
- Keep an eye out for the link to our Application form that is sent to your inbox
- Please detail what Enhanced DBS/DBS you have and the date it was issued
Experience:
- Supported Housing (or similar e.g. care): 1 year (preferred)
- working with young people: 1 year (preferred)
Licence/Certification:
- Driving Licence and own vehicle (required)
- Enhanced DBS (Adult) on the Update Service (required)
Work Location: In person
