Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.
ROLE: Communications Manager
HOURS: Full Time, 40 hours per week
LOCATION: Glasgow, Scotland
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Communications Manager who will lead the design and delivery of communications across mobilisation, transition and into Business as Usual (BAU), ensuring colleagues, clients and stakeholders remain informed, engaged and supported throughout the full lifecycle of the contract.
Role Responsibilities:
- Lead end-to-end communications across mobilisation, transition and into BAU, ensuring continuity of messaging and colleague engagement.
- Develop and deliver a comprehensive mobilisation and transition communications strategy, including key messages, plans, FAQs, welcome materials and ongoing BAU engagement activity.
- Translate complex operational, contractual and technical information into clear, accessible and engaging communications for diverse audiences.
- Support colleague experience through change and stabilisation, ensuring communications remain empathetic, inclusive and aligned to Mitie values.
Required Qualifications:
- Proven experience leading communications across mobilisation, transition and/or business-as-usual environments, ideally within complex or regulated services.
- Strong stakeholder management skills, with the ability to advise and influence senior leaders through change and stabilisation phases.
- Excellent written and verbal communication skills, with the ability to simplify complex information for operational audiences.
What's in it for you?
- An opportunity to play a key role in the successful mobilisation, transition and long-term success of a major contract within Mitie's Immigration and Justice Division.
- The chance to work closely with senior leaders and cross-functional teams in a complex and rewarding operational environment.
- A supportive workplace where you can thrive, develop professionally and make a meaningful difference to colleagues, clients and communities.
