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Digital Experience - Workflow and Traffic Management lead - 12M FTC

Boots -
Nottingham

Job details

Full-time | Fixed term contract

Benefits

Employee discount

Qualifications

Agile
Communication skills

Full job description

274456BR

Digital Experience - Workflow and Traffic Management lead - 12M FTC

Nottingham, Nottingham Support Office

Fixed Term

Full-time

Job Description

Role: Digital Experience - Workflow and Traffic Management lead
Contract: Fixed Term - 12M FTC
Shift Pattern: Full Time
Location: Nottingham Support Office - 5 days in the Office
Recruitment Partner: Matthew Nelligan

Join Our Team as a Digital Experience - Workflow and Traffic Manager at Boots in Nottingham, Beeston!

Are you ready to make a real impact in the digital landscape? At Boots, we’re on a mission to create a brilliant experience for our customers and colleagues, and we need a passionate Digital Experience Project Lead to help us achieve this goal.

Why Boots?

Every day, our colleagues deliver care, confidence, and connection in communities across the UK and Ireland. We believe in the brilliance that each person brings to our team and provide the trust, support, and opportunities to grow further.

About the Role

This is a pivotal role, working within the Digital Experience team of designers and copywriters to execute the delivery of content on boots.com and boots.ie. You'll be involved in new product launches with high profile brands and delivery of seasonal campaigns such as Christmas and Black Friday. You will be key point of contact for your eComm business areas and gate-keeper for all project briefs they raise. You will ensure the briefs meet our production requirements before planning them into the team’s workload for successful, end to end delivery onto the site and app.

Your responsibilities

Lead, assign and oversee all projects for your specific categories in line with DX process
Traffic management via our workflow tool (Wrike), including forward planning, triaging, estimating effort and pre-flight briefs to ensure information is complete
Arrange, lead and document kick-off meetings
Build project plans, manage Production Team’s workload, assign tasks and projects with the most efficient and holistic use of resource
Be the primary contact with our internal stakeholders, collaborating with ecommerce teams to inform and uphold best practice
Keep teams informed of changes to project and alignment to brief
Negotiate and trade off category priorities and manage status of briefs in flight, escalating risks and opportunities
Contribute to continuous improvements through wash-up meetings, process and resource efficiencies

Our ideal candidate

Proven experience (2+ minimum) in Creative agency Project/Client/Traffic Management
Excellent organisation, communication and stakeholder management skills
Ability to manage multiple projects and deadlines, remaining calm under pressure
Adept with using workflow management tools/MS tools such as Wrike/Monday.com/Airtable and Excel
High attention to detail with a strong quality and continuous improvement mindset.
Ability to be agile in a fast-paced environment, proactive and forward thinking

What We Offer:

Boots Retirement Savings Plan:
Generous Employee Discounts: For you and a family member.
Enhanced Maternity/Paternity/Adoption Leave Pay: We support you during important life moments.

Our Values:

At Boots, we pride ourselves on being more than just a workplace. We foster a culture where:

We’re More Together: Collaboration is key to our success.
We Believe in You: Your work has meaning and impact.
We Make Progress: Learn something new every day.
We’re With You: Your contribution matters, and you’ll be backed by supportive managers.
We Belong Here: We champion inclusion and respect for all.

What’s Next?

If you’re excited about this opportunity, we’d love to hear from you! Our team will be in touch to discuss your application and the next steps. We’re open to discussing part-time and job share options, and we’re happy to provide reasonable adjustments to support you during the application process.
Join us at Boots and be part of a team that’s dedicated to making a difference. Be brilliant with Boots!

Apply Now!

#Boots #DigitalExperience #JoinUs #CareerOpportunity #BeBrilliant

Closing date

05-Jun-2026

Business Area

Support Office

Function

Digital

Shift pattern

Full time - weekdays

Keywords

Lead, assign and oversee all projects for your specific categories in line with DX process
Traffic management via our workflow tool (Wrike), including forward planning, triaging, estimating effort and pre-flight briefs to ensure information is complete
Arrange, lead and document kick-off meetings
Build project plans, manage Production Team’s workload, assign tasks and projects with the most efficient and holistic use of resource
Be the primary contact with our internal stakeholders, collaborating with ecommerce teams

Hours per week

37.5

Latitude,longitude 1

52.927182,-1.183948

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays

Is this a Global Brands req?

Airport

Should this appear on the No7 Beauty Company website?

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

East Midlands

Area

East Midlands (non stores)

Store

Nottingham Support Office

Req Posted Date

20-May-2026

County

Nottinghamshire

Country

Address 1

Recruitment Service Centre (D94)

Address 2

Thane Road

Address 3

Nottingham

Post Code

NG90 1BS

Source

Boots

Digital Experience - Workflow and Traffic Management lead - 12M FTC

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