Ongoing
Age UK HEY Office
The role in a nutshell:
This will include undertaking tasks such as completing benefit claim forms or grant applications
What will you be doing?
Complete client benefit and grant claims
Contact clients for appointments and follow ups
Discussing client issues with an advisor
Complete necessary records
How would you be supported in this role?
Full training and support will be provided in addition to an induction session. Relevant information & advice training will be provided once in post
Why do we need volunteers in this role?
Clients are helped directly whenever possible, but if we are unable to help, we direct them to an organisation that can
What skills, interests or experience might be helpful in this role?
Previous experience and knowledge of claiming benefits
Friendly and approachable
Good communication skills
Understanding of issues faced by older people
Reliable, trustworthy and committed
Comfortable communicating over the phone
Proficient with computers
To find out more please contact:
Opportunity type
Information and Advice
Skills
Location
Age UK HEY Office Axida House, 350 Preston Road Hull, East Riding of Yorkshire HU9 5HH United Kingdom
Team
Information & Advice
Division
Age UK Hull
How often do we need your help?
5 hours a week
