Job Overview
We are seeking a dedicated and experienced Café Manager to oversee the daily operations of our café. The ideal candidate will possess a strong background in hospitality and food service, be smiley and bubbly while demonstrating exceptional leadership skills while ensuring a welcoming atmosphere for both staff and customers. This role requires a hands-on approach to managing food preparation, team management, barista training and maintaining high standards of food safety and quality.
Duties
- Supervise daily café operations, ensuring smooth service and customer satisfaction.
- Oversee food preparation, maintaining high standards of food safety and hygiene.
- Manage inventory levels, ordering supplies as necessary to ensure the café runs efficiently.
- Lead, train, and motivate staff to deliver exceptional service while fostering a positive team environment.
- Implement and maintain operational procedures that enhance productivity and customer experience.
- Ensure compliance with health and safety regulations within the café environment.
- Handle customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction.
- Collaborate with the culinary team to develop new menu items that reflect current trends and customer preferences.
Requirements
- Proven experience in a supervisory or managerial role within a restaurant or café setting.
- Barista trained, must have at least 2 years barista training.
- Excellent leadership abilities with a focus on team management and development.
- Knowledge of food safety regulations and best practices in food production.
- Previous experience in hospitality or barista roles is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills, both verbal and written, with the ability to engage effectively with customers and staff alike.
- A passion for delivering high-quality service in a welcoming atmosphere is essential. If you are an enthusiastic individual with a passion for hospitality and the skills to lead a dynamic team, we invite you to apply for this exciting opportunity as our Café Manager.
Job Types: Full-time, Permanent
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Experience:
- Barista: 2 years (required)
- Management: 2 years (preferred)
Work Location: In person
