Role: Property Maintenance Team Leader
Salary: £44,000 - £46,000 + 10% Bonus + Company Van & Fuel Card
Location: Oxford - But travel is required
Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
About the role:
A Property Maintenance Team Leader is a key member of the Sage Direct Repairs Team, you'll take full responsibility for the day‑to‑day leadership of a team of property maintenance technicians and also perform responsive maintenance and repair works. You and your team will deliver work across both void and occupied properties.
You'll champion safe working practices, drive strong performance and quality standards, and ensure every job is completed efficiently, effectively, and to an excellent standard. Just as importantly, you'll play a critical role in delivering an outstanding customer experience.
Within this role you will still be required to be performing hands on maintenance across our properties for a % of your workload. This is a field‑based role but you will be required to be based within the Oxford area, with visits to the Northampton office as required.
About the role:
- Lead, schedule, and manage technician workloads to meet KPIs, productivity targets, and customer needs.
- Ensure the safe, efficient, and cost‑effective delivery of high‑quality property maintenance services.
- Carry out multi-trade remedial work to a high-quality standard
- Set and maintain performance standards in line with Sage Homes policies and key business partner requirements.
- Work closely with schedulers and technicians to maximise resource utilisation and achieve first‑time fixes.
- Carry out technical property inspections, audits (stock, vans, vehicles), and provide expert guidance where require.
- Uphold Health & Safety standards, participate in the out‑of‑hours rota, and act professionally at all times.
About you
- Experience of managing technicians and contractors within a customer facing environment.
- Good working knowledge of scheduling systems and housing/repairs management systems.
- Experience of working as a multi-trade operative and knowledge in: Carpentry, Plumbing, Plastering, Bricklaying, Roofing, Flooring, Tiling, Groundworks. You must also hold a level 2 trade qualification.
- Excellent written and verbal communication skills to provide the best service possible to our customers, suppliers and partners.
- Strong technical expertise in building maintenance and repair diagnostics, with a solid understanding of current building regulations, health & safety legislation, and British Standards.
Benefits:
To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:
- 25 days holiday, and an additional day for every year's service (up to five years)
- Annual discretionary bonus scheme
- A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
- Study support package, helping you achieve your personal and professional development ambitions
- Workplace Pension - matching personal contributions up to 5%
Job Types: Full-time, Permanent
Pay: £44,000.00-£46,000.00 per year
Benefits:
- Company pension
- Employee discount
- Sick pay
Licence/Certification:
- NVQ Level 2 or equivalent (required)
Work Location: On the road
