An established, independent insurance brokerage based in the Bolton area is looking to appoint a Personal Lines Account Handler to join their close-knit and growing team. This is a varied, fast-paced opportunity where you will manage your own portfolio of clients, providing tailored insurance solutions across home, motor and travel policies, while building strong, long-term relationships.
Responsibilities
- Manage a portfolio of personal lines clients, delivering a high standard of service throughout the policy lifecycle.
- Handle new business enquiries, renewals, and mid-term adjustments efficiently and accurately.
- Provide advice and quotations across a range of personal lines products, ensuring clients understand their cover.
- Build and maintain strong relationships with both clients and insurers.
- Ensure all documentation and internal systems are kept accurate and up to date.
- Identify opportunities to cross-sell and up-sell additional insurance products where appropriate.
- Work in line with FCA regulations and internal procedures at all times.
Requirements
- Proven experience working within a personal lines insurance environment.
- Strong communication skills, with the ability to build rapport and explain technical information clearly.
- Excellent attention to detail and organisational skills.
- A customer-focused approach with a commitment to delivering a high level of service.
- A willingness to learn and develop within the role.
- A minimum of 5 GCSEs (or equivalent), including Maths and English.
Benefits
- Salary of £28,000 – £32,000 depending on experience.
- Generous workplace pension.
- Private medical insurance upon successful completion of probation.
- Life assurance (death in service benefit of 2x annual salary).
- Employee Assistance Programme.
- Support towards CII qualifications (if desired).
- Ongoing training and development opportunities.
- 25 days annual leave, increasing with service, plus additional time off at Christmas.
- Modern office environment with off-street parking.
This is a genuinely supportive and friendly working environment where you will be part of a collaborative team, with regular social events and a positive office culture that values development and progression.
If you are working within personal lines insurance and are looking for your next move within a stable and well-regarded brokerage, we would be keen to hear from you.
For further information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR16663.
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Pay: £28,000.00-£32,000.00 per year
Work Location: In person
