Job Overview
We are a Nursing Care Home seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will provide essential administrative support across various departments, ensuring smooth daily operations of our care services. This role offers an excellent opportunity for individuals with strong office experience and proficient computer skills to contribute to a professional environment. The position is paid and ideal for candidates who thrive in a fast-paced, organisational setting.
Responsibilities
- Provide administrative support to the home manager and wider care team
- Manage reception duties, including greeting visitors, answering calls, and handling enquiries professionally
- Maintain accurate resident records, staff files, and general documentation in line with GDPR requirements
- Assist with payroll preparation and invoicing processes
- Order and manage office supplies, ensuring adequate stock levels
- Support recruitment administration, including interview scheduling and onboarding paperwork
- Organise meetings, take minutes, and maintain internal communication systems
- Ensure compliance with company policies and regulatory requirements
- Handle correspondence, emails, and filing systems efficiently
- Support audits and inspections by maintaining organised and up-to-date records
- Handle incoming calls with professional phone etiquette, directing enquiries as appropriate
- Handling and directing enquiries from relatives and professionals appropriately
- Organise schedules, appointments, and meetings efficiently to support team activities
- Prepare and file documents, reports, and correspondence in a timely manner
- Assist with invoicing, bookkeeping, and financial record keeping
- Support the team with general clerical duties including photocopying, scanning, and mailing
- Ensure the organisation of office supplies and equipment to optimise workflow
- Maintain confidentiality of sensitive information at all times
Experience
- Proven experience in an administrative role within a care home, healthcare, or similar (desirable)
- Experience handling confidential records in line with GDPR and data protection requirements
- Skilled in using Microsoft Office (Word, Excel, Outlook) and electronic care planning systems
- Ability to coordinate meetings, take minutes, and maintain accurate documentation
- Experience dealing with enquiries from residents, relatives, professionals, and external agencies
- Knowledge of care home compliance requirements, including CQC standards (desirable)
- Experience maintaining staff records, training logs, and supporting basic HR processes
- Familiarity with payroll support, petty cash, and financial record-keeping
- Strong organisational and time management skills in a fast-paced environment
- Excellent written and verbal communication skills
- Ability to work independently and as part of a multidisciplinary team
- Professional, empathetic, and approachable manner when interacting with residents and families
This role is suitable for motivated individuals seeking to utilise their organisational talents within a supportive team environment. The successful applicant will be expected to demonstrate excellent organisational skills, attention to detail, and proficiency in relevant software tools.
Job Type: Fixed term contract
Contract length: 3 months
Pay: £14.60 per hour
Expected hours: 40 per week
Benefits:
- Free parking
- On-site parking
Work Location: In person
