CSA Recruitment are looking for a Lettings Office Manger in the Llanelli area.
Pay Rate: DOE
Hours:
Monday-Friday
9am - 5pm
Job Summary
We are seeking an experienced and organised Lettings Office Manager to oversee daily operations within our property management team. The successful candidate will be responsible for managing rental enquiries, maintaining tenant relationships, and ensuring the smooth running of the office. This role offers an excellent opportunity for a professional with strong administrative and supervisory skills to contribute to a dynamic lettings environment. The ideal applicant will possess robust communication abilities, organisational expertise, and experience in office management.
Responsibilities
- Manage all aspects of the lettings office, including tenant enquiries, viewings, and applications
- Oversee the administration of rental agreements and tenancy documentation
- Supervise administrative staff and coordinate team activities to ensure efficiency
- Utilise QuickBooks for financial record keeping, invoicing, and reporting
- Handle human resources tasks such as recruitment, staff training, and performance management
- Maintain accurate records of property listings, tenancy details, and maintenance requests
- Ensure compliance with legal requirements and company policies related to lettings
- Provide excellent phone etiquette when communicating with tenants, landlords, and suppliers
- Organise appointments, meetings, and property inspections with attention to detail
- Assist in resolving tenant disputes or issues promptly and professionally
Skills
- Proven experience in office management within a lettings or property management environment
- Strong supervisory skills with previous team management experience
- Proficiency in QuickBooks and other relevant software applications
- Excellent organisational skills with the ability to prioritise tasks effectively
- Effective communication skills, both written and verbal, with a professional phone manner
- Knowledge of human resources practices including recruitment and staff development
- Demonstrated clerical and administrative expertise with high attention to detail
- Ability to work independently whilst managing multiple responsibilities efficiently
This role is ideal for a proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional service within the property sector.
Please click 'apply' if you think this role is for you.
INDR
Pay: £13.50 per hour
Work Location: In person
