LOCATION: Gloucester
HOURS: 08.00 – 16.30 Monday to Friday
START DATE: Immediate
PAY: £50,000pa - £55,000pa
PERMANENT JOB
INDHS
Nailsworth Office: 01453 832468
E: [email protected]
www.ess-emp.co.uk
Vacancy – Business Development Manager
To work in a customer-focused environment delivering exceptional service via phone, email, and in-person. This role involves proactively identifying and prospecting new business opportunities across within steel foundations supporting the rail, energy, highways and water sectors. You will manage early-stage customer accounts, generate new sales leads, and support a range of administrative and operational tasks to ensure the sales function operates efficiently and professionally.
Responsibilities:
Sales & Business Development
- Proactively prospect and cold-call potential clients to identify new business opportunities
- Manage new customer accounts
- Liaise closely with the existing sales team to align on lead development
- Prepare, issue, and follow up on quotes
- Process customer orders efficiently
- Achieve and exceed individual sales KPIs and targets
- Resolve customer queries, issues, and complaints promptly and professionally
- Conduct market and sales analysis to inform strategy and identify trends
- Actively contribute to the growth and expansion of the company
Administrative
- Maintain accurate reports and call logs
- Ensure accurate processing of invoices and sales documents
- Scan, photocopy, and file sales-related documentation
- Answer and route incoming calls and emails professionally
- Draft, format, and prepare documents for internal and client use
- Ensure all administrative records and data entries are accurate and up to date
Additional
- Represent the company at trade shows and industry events across the UK and Europe
- Attend and contribute to training sessions, internal meetings, and team workshops
- Travel across the UK for scheduled meetings and client visits
- Convert cold-call visits into viable sales opportunities
- Support special projects or assignments, ensuring confidentiality and professionalism at all times
Work Experience
- Proven experience in a customer-facing sales or support role, ideally in a engineering background.
- Demonstrable success in cold calling and new business acquisition
- Prior experience in a Business Development or Area Sales role
- Ability to manage multiple priorities and meet tight deadlines
Knowledge and Skills
- Highly organised, self-motivated, and capable of working independently
- Strong interpersonal and communication skills (verbal and written)
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Excellent numeracy and literacy skills
- High attention to detail and administrative accuracy
- Problem-solving mindset with sound decision-making abilities
- Industry knowledge (steel structure formatting) is an advantage
- Previous experience in telesales, area sales, or B2B development
What We Offer
- Dynamic and supportive team environment
- Opportunities for professional development
- Exposure to a diverse client base and expanding markets
For further information on the role, or a general chat about other opportunities, please call Liam Edwards on 01453 832468. Alternatively, please email your CV to [email protected]
INDHS
Pay: £50,000.00-£55,000.00 per year
Benefits:
- Company pension
- Free parking
Work Location: In person
