Our Edinburgh based client is seeking an experienced IT Service Delivery Consultant to lead a strategically important project focused on the future delivery of outsourced IT services on an initial 9-month fixed-term basis.
Working closely with senior stakeholders across technology, operations, risk and governance functions, you will be responsible for developing a comprehensive service specification that will underpin the procurement of a future Managed Service Provider (MSP) arrangement.
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Proven experience delivering complex IT procurement or re-procurement initiatives, particularly involving managed or outsourced technology services.
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Strong understanding of IT service delivery models and service management best practice.
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Demonstrable experience translating technical, operational and security requirements into procurement-ready documentation.
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Excellent requirements gathering, analysis and documentation skills.
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Strong stakeholder management capabilities, with the ability to influence, facilitate discussions and build consensus across diverse groups.
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Ability to work independently, manage competing priorities and deliver high-quality outputs within agreed timescales.
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Exceptional attention to detail, strong governance awareness and highly developed written communication skills.
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Knowledge of information security frameworks, including ISO 27001 (desirable).
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Experience working within pensions, financial services or other regulated environments (desirable).
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Previous involvement in service transition, supplier onboarding or exit planning activities (desirable).
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Understanding of UK public sector procurement frameworks and supplier evaluation methodologies (desirable).
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Experience supporting third-party risk management and assurance activities (desirable).
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Partner with stakeholders across technology and business functions to define future service requirements and priorities for a managed service environment.
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Lead requirements gathering and validation activities, facilitating workshops and discussions to build consensus and ensure alignment across key stakeholder groups.
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Develop a comprehensive, procurement-ready service specification covering operational, technical, governance, security and commercial requirements.
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Define expectations for service delivery, performance management, governance and supplier accountability, ensuring alignment with organisational objectives and service management best practice.
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Embed security, compliance and risk management requirements within the future service model, supporting effective supplier evaluation and long-term resilience.
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Produce supporting documentation, including key assumptions, dependencies, design decisions and governance records, to ensure a clear and auditable decision-making process.
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Provide project governance support, progress reporting and recommendations to senior stakeholders throughout the specification development lifecycle.
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A highly competitive salary
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Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16518
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
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