Nestled in the heart of East Devon, The Bowd Inn is a well-loved country pub offering hearty, home-cooked food in a relaxed and welcoming setting. Known for our warm atmosphere, characterful setting, and loyal customer base, we’re now looking for a motivated and hands-on Assistant Manager to join our friendly team and work closely alongside the owner.
About the Role
This is a varied and rewarding full-time role, ideal for someone with prior experience in a similar hospitality setting – especially in pubs with guest accommodation. You’ll play a key part in the day-to-day operations of the business, ensuring smooth service, assisting the management of the team and helping to grow our reputation and footfall through strong operational and promotional support.
This role also comes with a live in option available. If this is of interest, please include this in your application.
Key Responsibilities
- Team Management: Support the oversight and motivate front-of-house and back-of-house staff, lead by example and maintain high standards of service and professionalism.
- Rotas & Scheduling: Support with creating and managing the weekly staff rotas, ensuring adequate cover and labour control.
- Stock & Ordering: Support with handling the ordering responsibilities, manage supplier relationships, maintain stock levels and conduct regular stocktakes.
- Cash & Financial Control: Support with managing tills, cash handling, daily reconciliation and support owner with financial reporting.
- Promotions & Footfall Growth: Assist in planning and delivering engaging in-house events, local promotions and seasonal campaigns to increase footfall and community engagement.
- Key Holder Duties: Open and close the premises, handle emergencies and ensure venue security when the owner is off-site.
- Customer Experience: Deliver exceptional customer service and step in to resolve issues calmly and professionally when needed.
Ideal Candidate Profile
- Previous experience in a pub or inn environment, ideally one with accommodation offering
- Willing to bring ideas to the table
- Strong leadership and communication skills
- Organised, reliable and comfortable working independently when required
- Experience with cash handling, rotas, ordering and stock control
- Passionate about hospitality and people
- A flexible, positive attitude with a hands-on approach
- Knowledge of cellar management and basic food hygiene an advantage
Additional Information
- Competitive salary based on experience
- Live-in accommodation available
- Opportunity to work alongside a supportive owner in a much-loved local venue
- Free parking on-site
Job Type: Full-time
Work Location: In person
