Every interaction with a customer is an opportunity to make a lasting impression.
We're looking for a Retail Sales Assistant to join our growing team in Birmingham. This role is ideal for someone who enjoys working with people, delivering excellent customer service, and contributing to a positive retail environment.
As part of our team, you'll support promotional campaigns, assist customers with products and services, and help deliver an outstanding customer experience while developing valuable commercial skills that can support your long-term career.
About the Role
As a Retail Sales Assistant, you'll become an important part of the customer journey, ensuring every interaction is professional, informative, and engaging.
Working alongside experienced colleagues, you'll develop practical experience across retail sales, customer engagement, and brand representation while contributing to team performance and business growth.
No two days are exactly the same, giving you the opportunity to build confidence, strengthen your communication skills, and gain experience in a fast-paced environment.
Key Responsibilities
You'll play an active role in supporting daily operations by:
- Welcoming customers and providing a friendly, professional service
- Introducing products, services, and current promotional offers
- Understanding customer needs and recommending suitable solutions
- Answering questions and providing accurate product information
- Supporting promotional campaigns and retail initiatives
- Building positive customer relationships that encourage loyalty
- Working collaboratively to achieve sales and customer service objectives
- Maintaining high standards of professionalism and brand representation
What You'll Need
We're looking for individuals with a positive attitude and a genuine passion for delivering excellent customer service.
You'll be successful if you have:
- Strong communication and interpersonal skills
- A friendly, confident, and professional approach
- The ability to build rapport with customers
- A proactive mindset and willingness to learn
- Good organisational skills and attention to detail
- The ability to work effectively as part of a team
What You'll Receive
We believe in recognising potential and providing opportunities to grow.
As a Retail Sales Assistant, you'll benefit from:
- Guaranteed base salary plus performance-based bonuses
- Full training and ongoing professional development
- One-to-one coaching and mentoring
- Performance-based career progression
- Leadership development opportunities
- Recognition programmes and team incentives
- Company networking events and social activities
- National and international travel opportunities
- A supportive, collaborative, and ambitious working environment
Start Your Retail Career
If you're looking for an opportunity to build valuable retail experience, develop transferable business skills, and grow within a supportive team, we'd love to hear from you.
Apply today to become a Retail Sales Assistant in Birmingham and take the next step towards a rewarding career in retail, sales, and customer service.
Pay: £14.00-£16.00 per hour
Benefits:
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
