About Access Platform Service & Repair Ltd:
We specialise in the service, maintenance and repair of access platforms, helping our customers stay safe, compliant and productive when working at height. From routine inspections and LOLER examinations to emergency breakdown support and major repairs, our experienced factory-trained engineers deliver reliable, manufacturer-approved support across a wide range of powered access equipment.
Job Summary:
The Service Parts Specialist is responsible for ensuring the efficient procurement, control and distribution of parts and consumables required to support the service, workshop and field operations of the business. The role is accountable for maintaining accurate stock levels, maximising parts availability, managing supplier relationships, and supporting engineers to maximise equipment uptime. Through effective inventory management and administration, the Senior Parts Specialist plays a key role in delivering excellent customer service and operational performance.
Key Responsibilities:
· Take reasonable care for the health, safety and welfare of yourself and others who may be affected by your actions or omissions at work, and comply with all Company health and safety policies, procedures and statutory requirements
· Demonstrate and promote the Company's values of Trust, Respect, Integrity, Adaptability and Customer Focus in all interactions with colleagues, customers and suppliers.
· Maintain and manage stock levels within the Middleton warehouse
· Order all service and new truck-mounted platform parts for Palfinger, Ausa and Hinowa, ensuring stock efficiency and availability
· Take responsibility for ordering all parts required by the service department, workshop and field service engineers
· Manage field service engineers’ van stock, ensuring appropriate stock levels and movement of parts for specific jobs
· Maintain stock levels of critical and less frequently used parts required for van stock
· Manage jobs on Syrinx once received from the service department
· Order general operational supplies and consumables, including items such as gas bottles
· Ensure supplier invoices are checked against purchase orders and authorised once complete
· Support maximum equipment uptime by ensuring the timely procurement, availability and distribution of parts required to minimise machine downtime and maintain operational efficiency for customers
· Support the service team with administrative duties and telephone enquiries as required
· Develop and maintain strong supplier relationships to ensure competitive pricing, availability and service levels
· Monitor stock accuracy through regular stock checks and inventory control processes
· Identify opportunities to improve parts processes, stock management and operational efficiency
· Undertake any other duties and responsibilities reasonably required by the Company that are commensurate with the level of the role, experience, knowledge and skillset of the post holder
Skills and Experience:
Essential
- Proven experience in a senior parts role within engineering, plant, powered access or capital equipment industries.
- Strong commercial awareness and understanding of inventory management principles.
- Experience managing end-to-end parts procurement and stock control processes.
- Proficient in CRM and inventory management systems.
- Strong organisational, communication and problem-solving skills.
- Ability to prioritise workloads and work effectively in a fast-paced environment.
- Good attention to detail and a high level of accuracy.
Desirable
- Experience within the powered access, construction or specialist equipment sectors.
- Knowledge of Syrinx or similar service management systems.
- Understanding of Palfinger, Ausa, Hinowa or similar equipment manufacturers.
Working Conditions
- Hours: 8:00am – 5:00pm, Monday to Friday (1-hour lunch break).
- Full-time, office-based role.
- Flexibility required to support operational and customer demands.
- Occasional travel may be required to support business activities.
Pay: From £35,000.00 per year
Benefits:
- Additional leave
- Canteen
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Transport links
Application question(s):
- How will you commute to work?
- What is your current or most recent salary?
- Do you have experience of working with Syrinx?
- Are you able to commit to working 40 hours per week?
- What is your notice period?
- Do you have experience of working in a Service Department?
Work authorisation:
- United Kingdom (required)
Work Location: In person
