Our BMW Dealership in Bristol are looking to appoint an accomplished and enthusiastic Service Advisor.
At Dick Lovett we believe passionately in and champion ‘Customer Satisfaction through Staff Satisfaction’. It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers.
If you are someone who embraces the values of both the BMW brand and Dick Lovett Group, whilst being able to prioritise and manage your own workload, this could be the opportunity for you.
Key responsibilities:
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Deliver a great experience for our customers in for servicing and repairs
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Booking services
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Completing repair orders
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Communicating any required repairs to our customers
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Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales
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Bonus scheme
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Private Medical Insurance
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Health cash plan – Claim back medical costs
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Rewards platform – Gym & high street discounts
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25 Days Holiday (plus Bank Holidays)
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Contributory Pension Scheme
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Regular Pay Reviews
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Life Assurance
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Servicing, Parts and Accessories Discounts
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Employee Assistance Programme
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Staff Referral Scheme
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Learning and Development
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Enhanced Family Leave
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Volunteering Opportunities
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Onsite Parking
Essential Qualifications:
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A minimum of two years experience working in a Service department in a franchised dealership
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A full clean UK driving License
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Knowledge of Microsoft Office, Excel and Kerridge
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Familiarity of warranty procedures would be advantageous but not essential
If you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
