Due to growth and expansion within our team, SGL are seeking Door Supervisor working within the Edinburgh area, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service.
At SGL, we believe that the diversity of our workforce should reflect the community in which we serve.
What You Will Be Doing: (Duties & Responsibilities)
· Extend a warm and professional welcome to venue visitors. Screen individuals for entry suitability.
· Maintain a security presence to ensure smooth operations and enhance the customer experience.
· Collaborate with clients, customers, and colleagues.
· Conduct searches for unauthorized or illegal items.
· Respond promptly and efficiently to incidents within queues or the venue.
· Offer customer support and manage incidents involving venue patrons.
What We Need From You: (Skills & Experience)
· Must be available to work weekends.
· Must have an SIA Door Supervisors licence.
· Ability to establish strong rapport with clients, customers, and colleagues.
· Excellent communication and customer service skills.
· Self-motivated and comfortable working as part of a diverse team.
· Ability to provide a 5-year checkable work history.
What We Will Do For You:
Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.
Job Types: Full-time, Part-time
Pay: From £12.71 per hour
Work Location: In person
