The Role
The Senior Programme Manager UK is responsible for leading the administration and delivery of the scholarship programme in the UK, ensuring a high-quality experience for scholars from award confirmation through to completion of their studies in the UK. The role oversees scholarship administration, university liaison, scholar welfare and immigration support, stipend and allowance management, engagement activities, and compliance with award terms and conditions. As a member of the Secretariat management team, the Senior Programme Manager UK works closely with senior colleagues across finance, international operations, and scholarship systems, while leading Programme Managers and operational teams to ensure effective service delivery, achievement of performance targets, and the implementation of robust processes aligned with programme policies and contractual requirements.
The role supports the delivery of the prestigious Chevening and Marshall Scholarship programmes, administered by the British Council on behalf of the UK Foreign, Commonwealth & Development Office (FCDO). These globally recognised programmes provide postgraduate scholarships and fellowships to outstanding international students to study in the UK, with approximately 1,000 Chevening and 50 Marshall scholarships awarded annually. The British Council's responsibilities include programme promotion, scholar selection, university placement support, pre-departure services, scholar support in the UK, alumni engagement, impact reporting, financial management, partnership development, and social value delivery. Through these programmes, the British Council strengthens international educational partnerships, promotes cultural relations, and fosters long-term connections between the UK and future global leaders.
Main responsibilities
The Senior Programme Manager is responsible for leading and developing the UK programme delivery team, ensuring adequate resourcing, clear accountability, and high performance across scholarship administration, university liaison, and scholar support functions. The role oversees the development and delivery of annual operational plans, monitors performance against contractual targets, and works closely with the wider Chevening management team to ensure coordinated programme delivery. Key responsibilities include ensuring the accurate and timely payment of scholar stipends, allowances, and university invoices, maintaining robust financial and administrative controls, and overseeing the scholarship placement process through effective data management, university engagement, and progress reporting.
The role also ensures scholars are supported throughout their award by overseeing compliance with scholarship terms and conditions, coordinating welfare and safeguarding support, and maintaining strong relationships with UK universities. Working closely with the Welfare and Events teams, the Senior Programme Manager ensures effective escalation processes are in place for sensitive cases and that scholars have access to appropriate wellbeing support and engagement opportunities. The position is accountable for the successful delivery of key scholar events, including Orientation and Farewell programmes, while also providing leadership and flexibility to support emerging operational requirements and continuous improvement across programme delivery.
Role specific skills
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Strong administrative skills, including the ability to manage information accurately on databases and IT systems.
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Flexibility to work responsively and sensitively to changing circumstances, including responding to urgent scholar issues and client requests for information.
Role specific knowledge and experience
Essential
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Knowledge, based on experience, of an international scholarship programme.
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Experience of international student mobility, with a knowledge of the issues and challenges facing international students in the UK.
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An understanding of visa and immigration requirements and sponsorship for international students.
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An understanding and demonstrable commitment to embedding the principles of equality, diversity and inclusion into work projects.
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Experience working with online application systems and/or databases and competent user of excel spreadsheets.
Desirable
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Knowledge, based on experience, of the UKs higher education sector, in particular the post-graduate opportunity and course context.
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Professional qualification in project/programme management, or similar discipline related to business administration.
Language Requirements
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The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
Education
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Degree level or equivalent experience
Additional Requirement
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The role is primarily based in London (Stratford), with Cardiff considered for candidates able to travel regularly to London. Hybrid working is available, with a minimum office attendance requirement of three days per week. The postholder must be willing to travel within the UK to support scholar visits, meetings, and events, and may occasionally be required to work evenings and weekends to meet operational requirements.
British Council , Pay Band 8
Location: London, Cardiff, Edinburgh, Belfast - UK only.
Department: Chevening, Cultural Engagement.
Contract: Fixed Term Contract until 31st August 2027, with the possibility of extension.
Apply by: Sunday July 12th (23:59 local time)
Interview Window: TBD
The salary range for this role is £38,820 to £46,203 per annum, plus an additional £3,300 London Market Allowance for London-based employees.
In addition, the role offers an excellent benefits package, including 32 days of annual leave plus bank holidays and membership of the Civil Service Pension Scheme.
Please note that candidates must have the pre-existing, legal right to work in the UK at the time of application. Mobility / relocation / visa sponsoring support will not be provided. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
