We're looking for a Junior Operations Manager to join our operations team in Glasgow. You'll oversee day-to-day operations, optimise processes, and support team delivery across key functions. This is a hands-on role where you'll develop core operations management skills while driving efficiency and making a measurable impact.
About the Role
You'll take responsibility for operational delivery across your area, working to improve processes, maintain quality standards, and support your team to perform at their best. Your focus will be on balancing day-to-day operational needs with identifying opportunities for continuous improvement and efficiency gains.
Key Responsibilities
- Oversee daily operational activities and workflow management
- Monitor team performance, productivity, and adherence to standards
- Identify and implement process improvements to increase efficiency and reduce costs
- Ensure compliance with company policies, procedures, and relevant regulations
- Manage schedules, resources, and workload allocation across the team
- Conduct quality checks and maintain accurate operational records and reporting
- Collaborate with other departments to support smooth business operations
- Support staff with queries and problem-solving; escalate issues as needed
- Prepare operational reports and present findings to management
- Contribute to team meetings and share best practices
- Assist with training and onboarding of new team members
- Track KPIs and performance metrics against targets
What We're Looking For
- Proven track record in an operations, administrative, or supervisory role
- Strong organisational and time management skills
- Ability to manage multiple priorities and meet deadlines
- Excellent communication and interpersonal skills
- Comfortable with systems, data analysis, and performance metrics
- Problem-solving ability and a proactive mindset
- Willingness to develop and grow in an operations management role
- Attention to detail and commitment to quality
- Self-motivated and results-driven
- Reliability and professional demeanor
What You'll Gain
- Competitive salary with performance bonuses based on targets achieved
- Genuine opportunity to develop operations management and leadership skills
- Exposure to multiple operational functions and processes
- Structured support and mentoring from experienced operations leaders
- Career progression pathway to senior operations roles
- Professional development and training opportunities
- Standard holiday allowance and company benefits
- Flexible working arrangements where possible
- Clear targets and transparent performance metrics
How to Apply
Send your CV highlighting your operations experience and achievements.
Equal Opportunities Employer
Pay: £31,000.00-£34,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Flexitime
- Free parking
- On-site parking
Work Location: In person
