West Berkshire Council is seeking a motivated Financial Assessment & Charging Officer to join our Adult Social Care Service, reporting to the Senior Financial Assessment & Charging Officer.
As a Financial Assessment & Charging Officer you will play a vital role in ensuring a consistent and fair approach when completing financial assessments, to promote affordable, sustainable support for individuals who require Adult Social care service. This is an excellent opportunity to contribute to the delivery of high-quality financial assessment services within a supportive and collaborative working environment.
The Role
As a Financial Assessment & Charging Officer, you will be responsible for:
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Explaining the Council's Charging for Adult Social Care Policy and undertaking financial assessments for individuals receiving adult social care services, ensuring accurate determination of charges and contributions.
- Processing financial information and maintaining accurate, comprehensive records.
- Providing welfare benefit advice and helping with benefit claims
- Collaborating with other teams and stakeholders to ensure effective information sharing and resolution of queries.
- Supporting the Financial Assessment & Charging Team in the delivery of the financial assessment and charging service.
The Ideal Candidate
The ideal candidate will possess the following skills and attributes:
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Experience in financial assessment and charging within a social care environment
- Sound knowledge of relevant legislation, regulations, and guidelines.
- Strong numerical and analytical skills, with the ability to interpret financial information.
- Excellent communication skills, with the ability to provide advice and support to service users.
- Ability to work independently and manage a caseload effectively, while also contributing to team objectives.
- Attention to detail and a high level of accuracy in data processing.
Why Work for West Berkshire Council?
West Berkshire Council is a great place to work, offering a range of employment benefits including:
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We offer flexible working wherever possible between the hours of 07.00-19.00
- We offer hybrid working wherever possible working 40% in the office
- Access to a wide range of training and development opportunities
- Local Government Pension Scheme
- Death in service benefit
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
- You will also be entitled to a generous annual leave entitlement starting at 29 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
If you would like to learn more about this role, please contact Marie Drinkald on 01635 503027 or email
[email protected] or Diane Herd on 01635 503515 or email
[email protected]
West Berkshire Council is an equal opportunity employer and encourages applications from diverse candidates.
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Explore everything that a career with West Berkshire Council has to offer here: Working with Us
Equal Opportunities
The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
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